I took emergency first aid + CPR/AED-C with Elizabeth in midtown Toronto, and I really enjoyed my time learning from her. She was very professional and delivered the course material in a polished and interactive way. She used examples that were memorable and relatable. I also found her to be patient and unflappable in the face of the many questions that people asked throughout the day.
She was attentive as we practiced, giving calm feedback. She also guided us to rehearse all steps in a variety of situations (e.g., if we were alone vs. if we had someone who could assist us) including what we might say as we approach someone who might need help or when we call 911. Everyone practiced at the same time in pairs/threes so that no one was on the spot in front of the whole class, but we could also hear what other students were saying, and I found myself incorporating things I overheard that I thought were useful.
By the end of the day I felt very confident in my understanding of the course material.
A few things to note that I wish I had known before the course started:
1) You have to do an online portion before the course. At the end you are given a PDF certificate, with a message saying that your instructor will have a record of your online course completion. However, you do need to show it to your instructor when you arrive to the in-person; only one student had theirs easily on hand. Save the confirmation to your phone or other device.
2) The multiple choice exam is online. Although there were a few paper copies, you won't get your results immediately if you take the test offline. Luckily I had decided at the last moment to bring my laptop to potentially take notes, but I would not have wanted to take the exam on my phone.
—
Edit to respond to reply: RE: confirmation of online course completion, to be clear, no one received a confirmation by email. We only received confirmation of the completion of the entire course with the in-person practical by email. The online interim certificate must be downloaded from the online course website and shown at sign in at the in-person portion. That is why it must be saved before attending the course, despite the message saying the instructor will already have confirmation.
Response from the owner:Hi Karyn! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you in Emergency First Aid and CPR/AED Level C, someone who could potentially save a life in the future. It's great to hear how positive of an experience you had with Elizabeth as your instructor, and we'll be sure to let her know! We appreciate your feedback regarding the online portion and final exam. For clarity, the online portion must be completed before attending the in-class session, and this is highlighted during registration as well as in the confirmation email. The confirmation email also explains that students will receive their official certificate by email after successfully completing all course components. That said, we understand it can be a lot of information to take in, and your suggestion about saving the completion record on your phone is an excellent reminder we’ll continue to share with future students. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
