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    Our Commitment to Accessibility

    Accessibility Statement

    Coast2Coast First Aid & Aquatics is committed to making our courses, facilities, and website accessible to everyone, including people with disabilities.

    First Aid Training Group Training
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    Overview

    Accessible to Everyone

    We want every student, employee, and visitor to be able to learn life-saving skills with us. We are committed to providing our courses, facilities, and website in a way that respects the dignity and independence of people with disabilities, and to meeting our obligations under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

    Last updated: August 2026

    Everyone is welcome

    We serve all students and visitors with dignity and respect.

    Accommodations available

    Tell us your needs before your course and we'll prepare.

    An accessible website

    We work toward WCAG 2.1 Level AA and keep improving.

    We want your feedback

    Tell us about any barrier so we can fix it.

    🤝 Our Commitment

    We are committed to providing an accessible and welcoming experience for all students, employees, and visitors. We strive to provide our courses and services in a way that respects the dignity, independence, integration, and equal opportunity of people with disabilities, in line with the AODA and the Ontario Human Rights Code.

    💻 Website & Digital Accessibility

    We aim to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we keep improving over time. We build our pages to support:

    • Clear navigation — consistent, intuitive menus and page structure.
    • Alternative text — descriptive alt text on images for screen reader users.
    • Readable text — legible fonts and sufficient colour contrast.
    • Keyboard access — pages that can be used without a mouse.
    • Screen-reader structure — proper headings and labels for assistive technology.
    • Video captions — where we provide video, we work to include captions.

    ♿ Accessible Training & Accommodations

    We work with participants to accommodate accessibility needs wherever possible, which may include:

    • Discussing your needs before the course so we can prepare.
    • Accessible formats for course materials where available.
    • Welcoming support persons and assistive devices in our training rooms.
    • Flexible arrangements for demonstrating required skills where appropriate.

    📝 Requesting an Accommodation

    If you need an accommodation to take part in a course, please contact us in advance so we can make arrangements. The more notice you can give us, the better we can prepare to meet your needs on the day.

    📄 Accessible Formats & Communication Supports

    On request, we will work with you to provide information and communication supports in an accessible format that meets your needs, where possible. Let us know what works best for you and we will do our best to accommodate.

    🐾 Service Animals & Support Persons

    Service animals and support persons are welcome in our training spaces. If you plan to attend with a service animal or support person, you are welcome to let us know in advance so we can ensure a smooth experience.

    🔄 Ongoing Improvement

    Accessibility is an ongoing commitment, not a one-time task. We review and work to improve the accessibility of our website, facilities, and courses over time, and we take feedback seriously as part of that process.

    📩 Feedback & Contact

    We welcome feedback on the accessibility of our website, facilities, and courses. If you encounter a barrier or need information in an accessible format, please contact us:

    We will respond to feedback and accommodation requests in a timely manner and in a format that meets your needs where possible.

    Need an Accommodation?

    Tell us what you need before your course and our team will help make it work.

    Contact Us