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    First Aid & CPR in Waterloo

    Waterloo First Aid & CPR/AED

    Training Levels:

    • CPR/AED Level C
    • Emergency First Aid & CPR/AED Level C
    • Standard First Aid & CPR/AED Level C
    • Marine Basic First Aid
    Register Now

    Waterloo First Aid & CPR/AED Recertification

    Training Levels:

    • CPR/AED Level C Recertification
    • Standard First Aid & CPR/AED Level C Recertification
    Register Now

    Waterloo Private/Group Training

    We offer customized courses specifically for business and groups. Here are a few benefits of private courses for you:

    1. Great Savings on Courses up to $40 per Student
    2. Choice of Date and Location for Training
    3. Super Easy Course Set Up
    LEarn More

    Waterloo Emergency Medical Responder Program

    Training Levels:

    • First Responder (FR)
    • Emergency Medical Responder (EMR)
    • FR & EMR Recertification
    • Emergency Medical Responder Upgrade
    register now

    Waterloo Basic Life Support (HCP)

    Training Levels:

    • Basic Life Support (HCP)
    • Basic Life Support (HCP) with Airway Management & Oxygen Therapy
    • Emergency First Aid & CPR-C + BLS
    • Standard First Aid & CPR-C + BLS
    Register Now

    Waterloo Red Cross Babysitting & StaySafe

    Training Levels:

    • Babysitting
    • Stay Safe
    Register Now

    Recent Awards and Recognition

    EN_Badges_Top3National-2024
    Badges_NATIONAL PROFESSIONAL RESPONDER PROVIDER-2024
    Badges_NATIONAL FIRST AID & CPR PROVIDER-2024
    EN_Badges_Top3Provincial-2024
    Award_Badge-01_EN
    Badges_EN_NATIONAL FIRST AID & CPR PROVIDER
    Badges_EN_NATIONAL PROFESSIONAL RESPONDER PROVIDER
    Award_Badge-02_EN

    Our Waterloo Training Facility is located at:

    157 King Street East #201 (Second Floor) Kitchener, ON N2G 2K8

    • Paid parking available
    • Weekends Only: Free parking in back of unit

    Testimonial

    Excellent
    Coast2Coast First Aid & Aquatics
    Based on 17744 reviews
    See all reviews
    review us on
    Andrew Kim
    Saika is fantastic!
    Stojan Kljaic
    alexandra Aubin
    Very clear and easy to understand method of teaching. Carel was my instructor and it was very good !
    Frances Pierantoni
    Course great! Parking not so much.
    Ethan Wallace
    M M
    Adel was a great instructor!!
    Margarita Shraiber
    I took the BLS (HCP) course with Tatiana Briceno as my instructor, and she was amazing. She explained everything very clearly, gave real-life examples, and created a calm, supportive atmosphere. Thanks to her, I feel much more confident with CPR skills. Highly recommend her!
    Villy Gloriane
    Thank you Tatiana. This is my second class with you.
    BLS training was an amazing class, you make me enjoy to learn.
    I love the way you teach in the class and your personality.
    Response from the owner:Hi Villy! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Tatiana as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you soon for your next training. Stay safe!
    Victoria Paiva
    Tatiana is a very dynamic and engaging instructor, giving great explanations and demostrations
    Priya Holness
    Adel morcos was clear and concise with his explanation. Greatly appreciated.
    Response from the owner:Hi Priya! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Brampton first aid training facility soon for recertification. Stay safe!
    Ner Mu Nar Saw
    Selina is an awesome instructor with good humor and good time management skills.
    Catherine Ure
    Instructor Azra was excellent. She used a variety of teaching and engagement strategies to keep the learning interesting. I feel more confident with my First Aid and CPR skills and knowledge than in the past. I will be back to recert my BLS soon.
    Response from the owner:Catherine, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! We can't wait to see you at our Scarborough first aid and CPR training facility again for recertification. Stay safe!
    Property Management
    Best instructor
    Response from the owner:Thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Brampton CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
    Blessing Sanni
    A very educative class. Instructor Adel Morcos taught us to understand.
    Response from the owner:Hey Blessing! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Brampton first aid training facility again in the near future for recertification. Stay safe!
    Narmi Trivedi
    Response from the owner:Thanks for your amazing review, Narmi! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Brampton first aid and CPR training facility soon for recertification! Stay safe.
    Amanda Belmonte
    Dr. Adel was very knowledgeable and charismatic. He did a great job of applying the training to real life situations we could experience at work and making sure we had all the information to successfully pass the course.
    Response from the owner:Hi Amanda! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Adel as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Brampton first aid training facility soon for your next course. Stay safe!
    Yashmeen Kaur
    I received CPR training from Adel Marcos and found it very informative and easy to follow. The instructions were clear, practical, and hands-on, which helped me feel confident in my skills. Highly recommended for anyone looking to learn CPR effectively.
    Response from the owner:Yashmeen, thanks for leaving your fantastic review and recommendation! We're very happy that you had an enjoyable course with us at our Brampton CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
    Rupali Bhatia
    Dr Adel was a great instructor
    Enjoyed the class
    Response from the owner:Hey Rupali! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Brampton CPR training facility again in the near future for recertification. Stay safe!
    Ahsan Javed
    Nice and friendly instructor. Learned and passed. Thanks for the service
    Response from the owner:Hi Ahsan! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Brampton first aid training facility soon for recertification. Stay safe!
    Sarah Venier
    Kia is an amazing teacher. He doesn’t just tell you what to do, he tells you why and gives you the tools to truly understand the process. His approach is thoughtful and empowering, making even the most complex concepts feel manageable. You the class not just with answers, but with confidence and clarity. If you're lucky enough to learn from Kia, you're not just gaining knowledge, you're gaining a mentor.
    Response from the owner:Hi Sarah! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Newmarket first aid training facility soon for recertification. Stay safe!
    Dmitri Joukovski
    Julia was very professional and friendly.
    Recommend
    Response from the owner:Hi Dmitri! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Edmonton first aid training facility again in the near future for recertification. Stay safe!
    Basil Reji paul
    Response from the owner:Basil, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Scarborough first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
    Shuyin Chen
    Ashraf is a great instructor. Thank you for providing an amazing BLS course. Highly recommended!
    Response from the owner:Shuyin, thanks for leaving your fantastic review! We're very happy that you had an enjoyable BLS course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you at our Nepean first aid and CPR training facility again for recertification. Stay safe!
    Edjay Higuit
    Very nice instructor! Good lessons! Highly recommended!
    Response from the owner:Hey Edjay! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Nepean CPR training facility soon for recertification. Stay safe!
    Benedicte Bolumbe
    Ashraf was amazing! Will definitely recommend him for your BLS renewal
    Response from the owner:Hi Benedicte! We would like to thank you on behalf of our team for trusting us with your BLS training needs. We’re happy to see that you enjoyed your recent course with us at our Nepean CPR training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
    bony patel
    Response from the owner:Hi Bony! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course with us at our Nepean first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
    Jill McCann
    Tatiana kept the class moving & used realistic scenarios to explain situations & what to do. I feel confident in the future I could provide someone with first aid if needed.
    Response from the owner:Hi Jill! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Tatiana as your instructor. We aim to provide the best learning experience possible and we're so glad that you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our London first aid training facility soon for your next course. Stay safe!
    Jingqi He
    Teacher Selina is soooo good and the class was really fun
    Jerin John
    Excellent class with really good in depth teaching.
    Akaindam Noeller
    Instructor Ashraf was amazing taught well and explained very briefly with good examples overall the class was fun and great
    Response from the owner:Hi Akaindam! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Ashraf as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Ottawa first aid and CPR training facility soon for your next course. Stay safe!
    Chanzo Greenidge
    Excellent training and facilities. Learned more than I did in previous trainings for the same certification.
    Response from the owner:Hi Chanzo! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course with us at our Ottawa CPR training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We're thrilled that you learned a lot and we hope you left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
    Elizabeth Shevchenko
    Ashraf was amazing highly recommend this training 🙂
    Response from the owner:Elizabeth, thanks for leaving your fantastic review and recommendation! We're very happy that you had an enjoyable course with us at our Ottawa first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
    Jessica Chung
    Tatiana was a fantastic instructor!
    Response from the owner:Hi Jessica! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London first aid training facility again in the near future for recertification. Stay safe!
    Allie Smith
    Ashraf was my instructor and I had so much fun. I hope to have him in my future time when I retake my CPR recertification classes
    Response from the owner:Hey Allie! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We can't wait to see you at our Ottawa CPR training facility again in the near future for recertification. Stay safe!
    Rose Emile
    Fantastic
    Response from the owner:Hi Rose! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Ottawa first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
    Joe Abass
    Thank you for the training experience. The course was very well-structured and informative, and the instructor explained everything clearly with practical examples that made the material easy to understand. I feel more confident and prepared to use these skills if needed.
    I also appreciated the hands-on practice and the supportive environment, it made the training engaging and effective.
    Overall, I had a great experience.
    Response from the owner:Hey Joe! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
    Nilesh Patel
    Response from the owner:Hey Nilesh! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Kitchener first aid training facility again in the near future for recertification. Stay safe!
    Calibre Special
    Response from the owner:We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Ottawa first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
    Paul V
    While most mandatory in-person classes are often tedious and boring, this was not. Penny was a knowledgeable and caring instructor. The class was well balanced between theory and hands on practice. I went into the test feeling secure in my knowledge. Would recommend the course and instructor to others.
    Response from the owner:Hi Paul! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great training course with Penny as your instructor. We aim to provide the best learning experience possible, and we're so glad that you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Burlington first aid and CPR training facility soon for your next course. Stay safe!
    Chiamaka Ezuma
    Response from the owner:Hi Chiamaka! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course with us at our Ottawa first aid and CPR training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
    Janis MacDonald
    Karisa was super great. She made the day fly by. She was informative and engaging and so kind and thoughtful. I recommend 😊
    Response from the owner:Hey Janis! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
    Najma
    Kia was very knowledgeable and detailed, explaining everything in a clear and informative way. He was patient and made sure everyone understood, while also sharing valuable insights from his own experience beyond what was in the book. His teaching style was engaging and practical, which made learning easy and enjoyable. Overall, he was fabulous in his techniques and I left the training feeling confident and satisfied with what I had
    learned. Highly recommend!
    Response from the owner:Hey Najma! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Richmond Hill first aid training facility again in the near future for recertification. Stay safe!
    Jane Cervi
    Just took the standard first aid and CPR course, level c recertification course yesterday and Ìféolúwa was our instructor. I have never been taught the course as good as she did! I highly recommend using coast2coast and as your certifier. Thank you!!
    Imrana Kousar
    I cannot speak highly enough about my experience with Mr.Ahmad as my instructor. From the very beginning, he was positive, engaging, professional, and instructed with care. He was extremely clear and patient. I found the experience to be enjoyable and educational, and was glad to have gotten him as my instructor ☺️
    Response from the owner:Hey Imrana! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Brampton first aid and CPR training facility again in the near future for recertification. Stay safe!
    Deborah Essien
    Ifeoluwa the trainer kept me engaged for 7 hrs. She’s very good and simplified the course making it interesting and easy to understand.
    Response from the owner:Hey Deborah! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Hamilton first aid and CPR training facility again in the near future for recertification. Stay safe!
    Monica Montojo
    Wonderful course and wonderful instructor. Walaa was excellent in explaining the course and showing us the demonstrations. The pace of the course was good. I initially took this course as a requirement for school and highly recommend this to anyone considering on taking it.
    Response from the owner:Hey Monica! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course, even if it was for a school requirement! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Mississauga CPR training facility again in the near future for recertification. Stay safe!
    Gardeepan Rajavarothayan
    Elhamy was a good teacher.
    Response from the owner:Hi Gardeepan! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Etobicoke CPR training facility soon for recertification. Stay safe!
    Carlos Echeverria
    Elhamy was clear and fun. He took the time to ensure all students understood the lesson and made it enjoyable. 100% recommend taking this course.
    Response from the owner:Hi Carlos! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great training course with Elhamy as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Etobicoke first aid and CPR training facility soon for your next course. Stay safe!
    Christy Janssens
    Informative and interactive. Elhamy was a great teacher!
    Response from the owner:Hi Christy! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course at our Etobicoke first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
    Nancy Sosna
    This course was an incredible experience that provided me with valuable insight and knowledge about medical emergencies. Elhamy was an outstanding instructor, he was helpful, engaging, and communicative. His enthusiasm and positive energy made the class enjoyable and truly beneficial for all of us.
    waterloo first aid and cpr private training

    Benefits of Group/
    Private Courses

    • Discount in the course price
    • Centralized billing and reporting
    • Easy Management
    • WSIB approved courses meet federal and provincial occupational health and safety legislation
    • Canadian Red Cross certificate upon successful completion of the course, valid for 3 years
    Request Group/Private Course
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    Best Price Guarantee

    We’re so confident you’ll find the best price for your next course at Coast2Coast that we guarantee it! Find a cheaper identical course & we’ll beat that price by up to 10%.

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    waterloo first aid and cpr

    Benefits of Individual Courses

    • Canadian Red Cross certificate, valid for 1 to 3 years
    • WSIB Approved Programs & Certificates
    • Wall certificate available on request
    Register For Public Course
    waterloo first aid and cpr
    A group of diverse adults sits in a circle, smiling and interacting while pressing their red-painted hands onto a long black banner laid on the floor.
    Three people practicing cpr on a dummy in a classroom setting, focusing intently on the task, with posters and chairs visible in the background.
    Two women practicing cpr on a mannequin in a training session, one holding defibrillator pads, in a classroom setting.
    Two individuals practicing cpr on a mannequin in a room with blue walls and a 'be the hero' poster in the background.
    A woman in a blue top is being draped with a white blanket by another person with curly hair, in what appears to be a first aid training session.
    Two individuals practice cpr on a training mannequin on the floor, one compressing the chest and the other watching, both wearing gloves.
    Three people in a room with medical equipment, one lying on a stretcher being attended to by two others, one in a tie-dye shirt and a mask.
    A woman seated with a sling on her arm receives assistance from a man standing next to her, in front of a poster about emergency preparedness.
    Two individuals, one in a green shirt and one in a blue ucla shirt, practicing cpr on a dummy in a classroom setting, using an aed training device.
    Two women in a room, one is adjusting a sheer white fabric on the other's arms. there are people and chairs in the background, suggesting a casual gathering or workshop setting.

    Hear From Our Students!

    Video Testimonial Compilation

    Coast2Coast First Aid & Aquatics is dedicated to providing programs that benefit the community, and that’s why we ensure that every individual who participates in our classes and courses in Waterloo leaves with essential life-saving techniques to prepare them for various emergencies they may encounter. Although we sincerely hope that our customers never face such emergencies, we are prepared to respond promptly and appropriately to each situation. Our facilities across Ontario, including Waterloo, are equipped with the latest and most up-to-date First Aid and CPR equipment and supplies. Sign up for one of our Kitchener First Aid & CPR/AED Canadian Red Cross programs or reach out to us for assistance in finding the course that best suits your needs and situation.

    What Course Should I Take?

    At Coast2Coast, we are always trying to make things easier for you. One of the most common areas we find our customers confused about is which course is best for each person. Click here to register for the right course in just two easy steps.

    What Course Should I Take?

    Frequently Asked Questions

    We offer CPR/AED Level C and Basic Life Support (BLS-HCP) in Waterloo. If you’re interested in more comprehensive training, we recommend registering for a first aid course. All of our first aid training courses include CPR. These courses include Emergency First Aid, Standard First Aid and Marine Basic First Aid.

    No, you do not need prior CPR or first aid training to take a CPR course. Our Canadian Red Cross instructors will teach you all the skills you need to know!

    • You can take the online blended format (half online, half in-class) to earn an official WSIB-approved Canadian Red Cross certificate valid for three years.
    • We do offer online-only courses with comprehensive course content containing first aid information for various injuries like joint injuries, spinal injuries, and chest injuries, but they will not provide you with an official WSIB-approved certificate. You can upgrade the online-only course to the online blended course within three months of completing it. You must complete an in-class component and practice hands-on skills if you want an official certification.
    Sick Kids Waterloo

    You Learn CPR, We donate . . .

    Helping Those in Need is the Responsibility of Those Who Can. Coast2Coast is now pleased to announce that a portion of all the proceeds will be donated to the Sick Kids Foundation. Yes, not only will you learn how to save lives, but you can help save them too. We are in business to help people change their lives. Sick Kids Foundation is fighting to make every kid a healthy kid, and we have joined them to fight it.

    You Register. You Learn. We Give.
    Sick Kids Waterloo
    advanced cpr student practicing how to deliver a baby at the waterloo location

    Waterloo First Aid & CPR/AED Training Courses

    Coast2Coast First Aid’s training facility in Waterloo provides tons of amazing safety training courses for you to enroll in! Join us for CPR/AED, Emergency or Standard First Aid, Basic Life Support (BLS-HCP), Marine Basic, Youth courses or Professional Responder courses.

    Each of our training courses are taught by highly-experienced Canadian Red Cross instructors who use top-notch training equipment. Courses are designed to be educational, yet fun to keep our students interested and excited about learning life-saving skills. Practice hands-on skills and be ready to face various emergencies you may encounter. We promise that you will leave your course feeling confident in your skills!