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Most Frequently
Asked Questions

Have questions about our First Aid & CPR certification training courses? We’ve compiled answers to the most common inquiries to help you get started. If you don’t see your question listed, feel free to contact us—we’re happy to help by phone, email, or through our online form.

Email: info@c2cfirstaidaquatics.com

Toll-Free: 866-291-9121

Our Most Frequently Asked Questions

Course Information

Course schedules and pricing vary by location. To get started, visit our Book a Training page and select the training center closest to you. From there, choose the course type you’re interested in.

You’ll then see a dropdown menu with the available course levels—each one will display its price beside it. Once you select a course level and proceed, you’ll be able to view all available dates for that course at your chosen location.

We offer our First Aid and CPR certification training courses in two convenient formats:

Traditional In-Class – This option is fully in-person and led by a certified instructor. Participants will cover all theory in class and gain hands-on experience through practical skill demonstrations.

Blended Online + In-Class – This format combines online learning with an in-person skills session. The online portion covers course theory through interactive modules, including quizzes and activities, and must be completed before the scheduled in-class session. After finishing the online component, participants attend a hands-on training session with one of our certified instructors to apply what they’ve learned.

No, you don’t need to register for two separate courses. We offer combined training options that cover both First Aid and CPR certification in a single course:

  • Adult First Aid/CPR/AED

  • Adult & Pediatric First Aid/CPR/AED

  • Pediatric First Aid/CPR/AED

Upon successful completion of either course, you’ll receive one certification that confirms you are trained in both First Aid and CPR. This certification is valid for two years.

Coast2Coast First Aid & Safety offers several convenient payment options when registering for a course, including:

  • Visa

  • Visa Debit

  • MasterCard

  • E-Transfer

If none of these options work for you, please contact our office to discuss alternative arrangements. We’re happy to help accommodate special circumstances.

After Registering for a Course

After registering for a Blended First Aid & CPR course, you’ll receive an email within 24 hours from the American Red Cross with instructions to access your training. If you don’t see the email in your inbox, please contact us by phone or email.

The email will guide you through creating your account on Red Cross Learning Center. Once your account is set up, you’ll be able to access your course materials. If you need help setting up your profile or starting your online training, please contact us.

If you are enrolled in an Online Blended training course, you must finish the online portion prior to your in-class session date. If the online portion is not completed in time, you will be required to reschedule your class. For any difficulties accessing the online training, please reach out to our office by phone or email.

Once you’ve registered for a course, a confirmation email with a link to your e-book will be sent to you. You can download the e-book to your computer, phone, or tablet and refer to it whenever needed.

Upon successful completion of your course, you will receive a temporary certificate valid for 30 days. Your official American Red Cross certification will be issued to you within 5 to 10 business days.

American Red Cross certificates issued through Coast2Coast First Aid & Safety are widely recognized and accepted across the United States. They meet OSHA requirements and are commonly accepted by employers, schools, and licensing bodies in a variety of industries, including healthcare, education, childcare, construction, and public safety. If you’re unsure whether a specific organization will accept your certificate, we recommend checking with them directly.

General Course Policies

Most American Red Cross First Aid and CPR certifications are valid for two years. However, certain professions may require you to renew your certification annually to meet workplace or regulatory standards.

Course Registration / Cancellations Policies

No, the discount will no longer apply. Our registration system tracks who registered together for the “Bring a Friend” offer. If your friend cancels, the discount is automatically removed, and the remaining participant will be required to pay the full course fee.

If you need to cancel or reschedule your training more than 48 hours before your course, a $35 administrative fee will apply.

Cancellations or changes made within 48 hours of the course are not eligible for a refund.

For special circumstances, please contact our office by phone or email. A member of our customer service team will be happy to assist you.

Testimonial

NECA-RDACE
19 hours ago
kierra scott
19 hours ago
Excellent class and course. Ashraf is one of the best instructors.
Teniah Beverley-Hyman
19 hours ago
Elisha Te
19 hours ago
Serena Minhas
1 day ago
Ezz was a great instructor. It was a very pleasant and effective learning experience being taught by him.
Mohamed
1 day ago
Great experience with Coast2Coast First Aid & CPR! Hosam was an excellent trainer clear, engaging, and easy to follow. He explained everything in a simple and practical way, which made learning enjoyable and boosted my confidence. Highly recommend for anyone looking to learn first aid!
Himani Ahir
1 day ago
I had a great experience in taking BLS training at Mississauga location. The instructor Walaa did a wonderful job in delivering the training session.
Jaime Cottrill
1 day ago
Awesome course, Ifa was a fantastic teacher.
Very knowledgeable, she kept the class running smoothly, encouraged participation and was patient, the 4 hour in class course flew by.
I would 100% recommend getting your heart and stroke certified courses here.

Facility was very spacious, clean and plenty of parking.
Jeva Valdez
1 day ago
The training delivers clearly and exciting
Evelyn Costa
2 days ago
The four hours just flew by! Scott is a great instructor, very informative and engaging. The test at the end is not hard at all as long as you were paying attention throughout the course. I highly recommend!
Himani Ahir
2 days ago
I have done my BLS training Mississauga location. My instructor Walaa did a great job explaining and training the course. It was a great experience taking a course here. Thank you!
Julie M
2 days ago
There is a reason I got this score at BLS Training today and it was because it has been the most informative, interactive, real life situational and memorable training I’ve ever experienced in my 9 years of needing BLS training. Walaa was an amazing instructor who not only knew her stuff but was very passionate about what she was teaching which made it more engaging to learn. I left feeling more prepared than ever before. Thanks Walaa! I hope I don’t have to use any of the training but should I need to I feel more confident in what to do all thanks to you!
Vanessa Valeri
2 days ago
Walla was an amazing instructor!! So sweet and explained everything perfectly!
Shareefa
2 days ago
Walaa, great instructor, I have been doing bls for 3 years but this is the first time I gain this much knowledge!
Jessica Vanderveen
2 days ago
Walaa
Gabriela Garcia
2 days ago
Walaa was such a great instructor
Hanna Ellis
2 days ago
Walaa was an amazing instructor!
Mhairi
2 days ago
Walaa is amazingggg
Sarah Curtay
2 days ago
Walaa was a great instructor, the class was clear and informative.
D Grant Wilson
2 days ago
Nathan Taback
2 days ago
Becca tony
2 days ago
I had a good training with Sharareh Meskoob at North York facility. I would refer her to other students.
Harshani Illankumaran
2 days ago
Sharareh is a very good teacher and explains everything very clearly and I could able to understand. I learned a very important lesson about cpr and standard first aid. The day is wonderful with her education and education system.
Sum Yin Chan
2 days ago
Sharareh is an amazing and professional first aid coach.
Cazetan Fernandes
2 days ago
The instructor Sharareh Meskoob was excellent instructor, she covered everything we need. Very talented.
Kapish Saroa
2 days ago
Best teacher Sharareh meskoob.
Helen Chan
2 days ago
Wonderful experience! Sharareh was a wonderful instructor, thorough and engaging!
Jordan
2 days ago
Sharareh is an engaged and experienced instructor. Great course.
Nardo Ngawang
2 days ago
Did my first BLS certification here with the instructor, Hetal Patel. She was fantastic and covered everything we needed to know without reading the textbook prior. Loved how she engaged the class and kept us focused throughout this 4-hour class. Well-blended theoretical knowledge and practice. Passed the exam with one stroke. The atmosphere of the class was also great, collaborative and professional. Loved it, thank you!
Maria Georgina Papilla
2 days ago
The course is up to date and our instructor is engaging and helpful.
Response from the owner:We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Madalyn Noonan
2 days ago
Ife was so engaging. The class was enjoyable. Thank you for your class and your service as ED physician!
eric foulds
2 days ago
Elric Allison
2 days ago
Ife was a great instructor - kept us on track and efficient while still maintaining a high standard of BLS education.
Jin Park
2 days ago
I just completed my Standard First Aid & CPR/AED Level C course and I would highly recommend. Our instructor, Tatiana Briceno, was amazing at teaching the necessary skills and concepts while making it interesting at the same time. I was super happy with how everything went.
Christina Morris
2 days ago
I took Standard First Aid with Julia today and she was wonderful! Great instruction I feel confident in my care. She was also so nice and had the class laughing and enjoying our time!!! 100% would take First Aid here again.
Zureyma Valderrabano
2 days ago
I took Standard First Aid & CPR/AED Level C course and really enjoyed it. My instructor, Ahmed Elsaid, did an excellent job. The class was very dynamic, clear, and concise. It never felt boring; on the contrary, he kept me engaged the entire time and explained everything in a very easy-to-understand way. I would definitely recommend it.
Kanwaldeep Kaur
2 days ago
had a great experience as a student in JOYAL’s first aid course. He is a very knowledgeable and supportive instructor who explains everything clearly and patiently. He made the class engaging and easy to follow, even for beginners.

JOYAL encouraged questions and ensured that every student understood the techniques properly through hands-on practice. His friendly and professional approach created a comfortable learning environment.

I feel much more confident in my first aid skills thanks to his teaching. Highly recommend JOYAL as an instructor—definitely a 5-star experience!
FUAD OLAWALE
2 days ago
I had a very positive experience with my instructor. He is knowledgeable, patient, and genuinely committed to helping students succeed. One thing I really appreciated was his ability to explain complex topics in a clear and simple way, making it easier to understand and apply what we learned.

He created a supportive and respectful learning environment where questions were encouraged, and everyone felt comfortable participating. His teaching style is engaging, and he often used real-life examples that made the lessons more practical and meaningful.

I also admired his professionalism and organization. He is always prepared, provided clear instructions, and gave helpful feedback that helped me improve. Overall, this instructor (JOYAL) made the learning experience enjoyable and motivating, and I feel more confident in my skills because of his guidance.
honour oladele
3 days ago
Joyal was an excellent instructor! He made the training very engaging and easy to understand. He made sure everyone in the class comfortably took turns in completing the practicals. I learned a lot and feel much more confident handling emergency situations. Overall, I had a great experience in this First Aid and CPR course with Joyal. I would definitely recommend his class.
Waddah Bayati
3 days ago
Best people to teach and take care
shiv kumar devgun
3 days ago
Trusha patel
3 days ago
Selina is good instructor she is very good teacher also
Muhammad Zahid
3 days ago
My teacher is very sincerly with her job
Photo from customer review
arjun sukumaran
3 days ago
I did my in-person training from here for my standard first aid and CPR programs, and Joyal Fernandes was my instructor. I really did enjoy my class; it was fun and very educative.
Ahmed Eldirdiri (_Blank_)
3 days ago
The course was really informative and straight forward. The format of the online portion made progression easy, and our instructor, Joyal, was very friendly and made the information easier to digest! He gave great tips, and took the time to make sure everyone understood the key concepts from both the practical and online segments.
Keegan Smith
3 days ago
My instructor, Ashraf, was fantastic! He was friendly and fun, while also being very thorough in his explanations, but didn’t go into unnecessary detail - a hard balance to strike! I took Standard First Aid with CPR/AED. There was an online self-directed portion, and then an in-person portion with Ashraf. The in-person portion was very hands-on, with the majority of the day spent in skills practice and simulation. I would definitely recommend this trainer and facility to anyone looking for First Aid training!
mesh hashmi
3 days ago
Very informative and highly recommended
Thanks to Mr. Ashraf very good instructor.
Jordan Mutebi
3 days ago
Ashraf was really good .and experienced
Parneet kaur Virk
3 days ago
Very nice place and too good instructor MR. Ahmed Elsaid.
Holly McDowell
3 days ago
Sharareh made the class a very interactive environment and consistently checked in to make sure we understood our learning!

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