... Skip to content

Most Frequently
Asked Questions

Have questions about our First Aid & CPR certification training courses? We’ve compiled answers to the most common inquiries to help you get started. If you don’t see your question listed, feel free to contact us—we’re happy to help by phone, email, or through our online form.

Email: info@c2cfirstaidaquatics.com

Toll-Free: 866-291-9121

Our Most Frequently Asked Questions

Course Information

Course schedules and pricing vary by location. To get started, visit our Book a Training page and select the training center closest to you. From there, choose the course type you’re interested in.

You’ll then see a dropdown menu with the available course levels—each one will display its price beside it. Once you select a course level and proceed, you’ll be able to view all available dates for that course at your chosen location.

We offer our First Aid and CPR certification training courses in two convenient formats:

Traditional In-Class – This option is fully in-person and led by a certified instructor. Participants will cover all theory in class and gain hands-on experience through practical skill demonstrations.

Blended Online + In-Class – This format combines online learning with an in-person skills session. The online portion covers course theory through interactive modules, including quizzes and activities, and must be completed before the scheduled in-class session. After finishing the online component, participants attend a hands-on training session with one of our certified instructors to apply what they’ve learned.

No, you don’t need to register for two separate courses. We offer combined training options that cover both First Aid and CPR certification in a single course:

  • Adult First Aid/CPR/AED

  • Adult & Pediatric First Aid/CPR/AED

  • Pediatric First Aid/CPR/AED

Upon successful completion of either course, you’ll receive one certification that confirms you are trained in both First Aid and CPR. This certification is valid for two years.

Coast2Coast First Aid & Safety offers several convenient payment options when registering for a course, including:

  • Visa

  • Visa Debit

  • MasterCard

  • E-Transfer

If none of these options work for you, please contact our office to discuss alternative arrangements. We’re happy to help accommodate special circumstances.

After Registering for a Course

After registering for a Blended First Aid & CPR course, you’ll receive an email within 24 hours from the American Red Cross with instructions to access your training. If you don’t see the email in your inbox, please contact us by phone or email.

The email will guide you through creating your account on Red Cross Learning Center. Once your account is set up, you’ll be able to access your course materials. If you need help setting up your profile or starting your online training, please contact us.

If you are enrolled in an Online Blended training course, you must finish the online portion prior to your in-class session date. If the online portion is not completed in time, you will be required to reschedule your class. For any difficulties accessing the online training, please reach out to our office by phone or email.

Once you’ve registered for a course, a confirmation email with a link to your e-book will be sent to you. You can download the e-book to your computer, phone, or tablet and refer to it whenever needed.

Upon successful completion of your course, you will receive a temporary certificate valid for 30 days. Your official American Red Cross certification will be issued to you within 5 to 10 business days.

American Red Cross certificates issued through Coast2Coast First Aid & Safety are widely recognized and accepted across the United States. They meet OSHA requirements and are commonly accepted by employers, schools, and licensing bodies in a variety of industries, including healthcare, education, childcare, construction, and public safety. If you’re unsure whether a specific organization will accept your certificate, we recommend checking with them directly.

General Course Policies

Most American Red Cross First Aid and CPR certifications are valid for two years. However, certain professions may require you to renew your certification annually to meet workplace or regulatory standards.

Course Registration / Cancellations Policies

No, the discount will no longer apply. Our registration system tracks who registered together for the “Bring a Friend” offer. If your friend cancels, the discount is automatically removed, and the remaining participant will be required to pay the full course fee.

If you need to cancel or reschedule your training more than 48 hours before your course, a $35 administrative fee will apply.

Cancellations or changes made within 48 hours of the course are not eligible for a refund.

For special circumstances, please contact our office by phone or email. A member of our customer service team will be happy to assist you.

Testimonial

Excellent
Coast2Coast First Aid & Aquatics
Based on 18760 reviews
See all reviews
review us on
Cordelia
Selina Raw is a good facilitator
TM
I attended the BLS course here and Selina was an amazing instructor. She answered all my questions and guided through all the steps in simple language and a great sense of humor which made the class fun to attend. Thank you for the experience.
Dena Gordon
Super nice and super funny
Katie Turco
Selina Rawe did a great job explaining the course content in a fun and lighthearted manner
Soul Homoeopathy Clinic Brampton
Selina Rawe is a great instructor and is a wonderful hands on trainer.
Response from the owner:Thanks for your wonderful review! We're so glad you enjoyed your training with Elhamy and hope you left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
SocksNoCrocs
Great instructor, class was clear and enjoyable!
Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our London first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned some new skills and left feeling confident in them. See you soon for recertification! Stay safe.
Ray Lecours
Our instructors name in Windsor, Ontario was Abdallah. He is very passionate about what he is teaching and was happy answer questions. Made the course First aid CPR SFA-C enjoyable.
Response from the owner:Hi Ray! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned some new skills and left feeling confident in them. See you soon for recertification! Stay safe.
Nawid Alekozai
I had Azra as my instructor, and she was amazing. She explained everything very clearly and always helped us when we did something wrong without making us feel discouraged. She’s very engaging, knowledgeable, and truly cares about her students’ learning. Because of her teaching skills and support, I passed the course with 100%. I highly recommend her as an instructor.
Response from the owner:Hi Nawid! We strive to offer the best training experience possible, and that is why your review is very important to us! It's great to hear how positive of an experience you had with Azra, and we’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Scarborough first aid training facility soon for recertification. Stay safe!
Matthew T
Great instruction!
Response from the owner:Hey Matthew! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Muhammad Zohaib
Adal was an amzing instructor
Response from the owner:Hi Muhammad! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Brampton first aid training facility soon for recertification. Stay safe!
Kenneth Lawrence
I had a great learning experience with the course. Wahlaa was a great instructor she made the class interactive , hands on and formative . Wahlaa teaching was clear with communication, presented the learning material really well and delivered the learning material in a way that will prepare me and the others in the class as first aid responders. I hope that wahlaa keeps up the great work and she's a amazing instructor.
Response from the owner:Hi Kenneth! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Mississauga first aid training facility soon for recertification. Stay safe!
Adam Perkins
Got my recertification for CPR and Maria made the class very enjoyable, engaging and informative!
Response from the owner:Adam, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Nepean CPR training facility. Anyone can be a hero and now you're more ready to save a life since you have completed a CPR Recertification training course with us! Hope to see you again for recertification. Stay safe!
Conner Lee
Response from the owner:Conner, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Richmond Hill first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Atul bargotra
Great training experience. Clear instructions, hands-on practice, and a friendly and knowledgeable instructor (Walaa) I feel confident in my CPR and First Aid skills now.
Response from the owner:Atul, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Mississauga first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Angelica Ciaravino
Response from the owner:Hi Angelica! Your review is greatly appreciated. We’re glad you took action and completed a safety course with us at our Mississauga CPR training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Charlie Becerril
I did a course with Walaa, she was amazing, explained everything very well
Response from the owner:Hey Charlie! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Mississauga first aid training facility soon for recertification. Stay safe!
Farah Florestant
Great safety course with Maria at Coast2Coast first aid. I feel better prepared.
Response from the owner:Hi Farah! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Ottawa first aid training facility soon for recertification. Stay safe!
Monica Be
Saika was a great instructor who provided amazing examples.
Response from the owner:Hi Monica! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Calgary first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Nicoara Marius
Saika is a wonderful trainer, l learn a lot of things in just a single day
Response from the owner:Hi Nicoara! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Saika as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Calgary CPR training facility soon for your next course. Stay safe!
Саня Рощ
Thank you, Saika, for the lesson. You are a very good teacher.
Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Calgary first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Nadine Jean Louis
Response from the owner:Nadine, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Scarborough first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
KAMALPREET KAUR
Selina was a great instructor i love the way how she explained everything
Response from the owner:Hi Kamalpreet! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Selina as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you soon for your next course. Stay safe!
kanto udalor
Maria McGuiness was super professional and an excellent tutor!!
I highly recommend
Response from the owner:Hi Kanto! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great training course with Maria as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Ottawa first aid training facility soon for your next course. Stay safe!
Manuella Valguy
Very good experience with miss Maria she’s a a 10/10
Response from the owner:Hi Manuella! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Ottawa first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Manvir Kaur
Response from the owner:Hi Manvir! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Brampton first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Vinit Patel
I did standard first aid course with mr Dimitrih, was fun and engaging class for great learning.
Response from the owner:Vinit, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Brampton first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a Standard First Aid training course with us! Hope to see you again for recertification. Stay safe!
Talia Morton (taliakate55)
Saika is an amazing instructor! Very passionate and able to teach me lots with real life examples. I am grateful to take the course with her!
Response from the owner:Talia, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Calgary first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Alexandra M
Got my standard first aid certification here and was able to do it quickly! Instructor was very chill, helpful, and not boring throughout the 8 hours of the in person training. Will definitely be getting my recertification here!
Response from the owner:Alexandra, thanks for leaving your fantastic review! We're very happy that you had an enjoyable Standard First Aid course at our North York first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! We can't wait to see you again for recertification. Stay safe!
Habibbah Istiqomah
Response from the owner:Habibbah, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Burlington first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Joanne Hendry
The course was thorough and delivered well. Saika was a pleasant and patient instructor.
Response from the owner:Hi Joanne! Your review is greatly appreciated. We’re glad you took action and completed a safety course at our Calgary first aid training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Mjay Dada
Saika is such a great teacher, she's calm, patience, always responsive to questions.
Response from the owner:Hi Mjay! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Calgary first aid training facility soon for recertification. Stay safe!
Marg Guerra
Great course. Ahmed, the instructor, was amazing. I would recommend this course.
Response from the owner:Marg, thanks for leaving your fantastic review and recommendation! We're very happy that you had an enjoyable course at our Brampton first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Evan Manzke
Joyal Fernandez was great and made the class enjoyable and engaging
Response from the owner:Hi Evan! Your review is greatly appreciated. We’re glad you took action and completed a safety course at our Kitchener first aid and CPR training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Cchaya Patel
He is very good teaching with fun ways and very knowledgeable about his subjects and teaching with confidence
Response from the owner:Hi Cchaya! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Kitchener CPR training facility soon for recertification. Stay safe!
Ryan Parker
Joval was super helpful ! Thank you
Response from the owner:Hey Ryan! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Joyal as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Kitchener CPR training facility soon for your next course. Stay safe!
Lexi Damjanovic
Joyal was thorough and friendly, good course thank you Joyal!
Response from the owner:Hi Lexi! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Kitchener first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Dickson Amadi
Response from the owner:Dickson, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Kitchener CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
FOLA SHADE
My trainer did justice as the courses were well delivered
Response from the owner:Hey Fola! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Kitchener first aid training facility again in the near future for recertification. Stay safe!
Mitul
Much appreciate support and welcoming nature from instructor.
Response from the owner:Hi Mitul! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Kitchener first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
ShadOni
Response from the owner:Hi ShadOni! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Calgary first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Sam D
Amazing course. Helpful instructor. Ahmed made the course enjoyable. Really positive guy!
Response from the owner:Hi Sam! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Etobicoke first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Smayl
Very nice experience .
Response from the owner:Hi Smayl! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Etobicoke first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Tushar Dhillon
Ahmed Elsaid was wonderful as trainer. Explained everything with detail.
Response from the owner:Hi Tushar! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Etobicoke first aid training facility again in the near future for recertification. Stay safe!
Eva A
Very convenient location and great instruction!!!
Response from the owner:Hi Eva! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our North York first aid training facility again in the near future for recertification. Stay safe!
Melissyv i Reid-lofters
Response from the owner:Hi Melissyv! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Brampton first aid training facility again in the near future for recertification. Stay safe!
Shaolei C
Had such an amazing time with the Instructor Ali, he was patient and helpful while engaging with students in the classroom.
Response from the owner:Hi Shaolei! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our North York first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Ketura Saunders
Definitely the best place to get your CPR certification!! Thank you so much 🙂
Response from the owner:Hi Ketura! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Brampton CPR training facility again, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Emad Girgis
It was an amazing day to meet different people, good studies, and good experiences. I feel inspired and interested for what we learned today, to keep ourselves safe and others. The funny thing is that I forgot my reading glasses and I’m surprised that in the end of the day there was an exam, I’m lucky and thankful for Ms Walaa. She gave me her reading glasses to continue my exam, she was really helpful and kind. Thanks again and best of luck for everyone!
Emad Ibrahim
Response from the owner:Hi Emad! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. That's great that Walaa's glasses helped you complete your exam! Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Mississauga first aid training facility soon for recertification. Stay safe!
Azila Arsheden
I had a great experience with Coast 2 Coast. The instructors were extremely patient, knowledgeable, and responsible. What could have been a very long day felt much shorter thanks to their engaging and well-structured teaching style. The material was explained clearly, the class atmosphere was supportive, and the majority of the class passed the final exam. I’m truly grateful and would highly recommend Coast 2 Coast to anyone looking for quality training.
Response from the owner:Hi Azila! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Scarborough first aid training facility soon for recertification. Stay safe!
Selina Rawe
Shar is a great instructor. She competently presented the course material and mixed it up with practicals. It was a great way to build up understanding of the material. I highly recommend her!
Response from the owner:Hi Selina! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with Shar as your instructor. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our North York first aid training facility soon for recertification! Stay safe.

Our Vision of a Safe Community Begins With a Prepared Community!

Some of Our Happy Clients

amazon
hilton-hotels-logo-Coast2Coast-min
bbc-news-logo-Coast2Coast-min
ashley-homestore-logo-Coast2Coast-min
Goodwill_Industries_Logo.svg-min-2-18.png