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Coast2Coast
Company Policies

First Aid and CPR Certification Training

Attendance Policy:

Public Training

  • If you miss your scheduled class or fail to attend for any reason, you will not be eligible for a refund, credit, or rescheduling. A new registration will be required to participate in a future course.

Private Training

  • Private training sessions require a minimum of eight participants.
  • If any individuals do not attend or miss the class for any reason, no refunds or credits will be issued. You will be billed according to the total amount stated in your original invoice, regardless of attendance.

Late Policy:

Students who arrive more than 20 minutes late to a course will not be admitted, regardless of the reason. This policy is strictly enforced to ensure the quality and integrity of the training.

If you miss your class due to late arrival, you will not be eligible for a refund, credit, or rescheduling. A new registration will be required to attend a future course. Please plan accordingly and arrive on time.

Cancellation/Rescheduling Policy:

Public Training

  • Cancellations, rescheduling, or course level changes requested more than 48 hours before the scheduled class are subject to a $35 (+tax) administrative fee.

  • No cancellations, changes, or rescheduling are permitted within 48 hours of the course. No refunds will be issued.

  • Rescheduling is subject to course availability.

  • Optional upgrades (e.g., study guides, prep materials) are non-refundable.

Private Training

  • Cancellations, rescheduling, or changes to group training must be requested at least 7 business days prior to the scheduled in-class session.

  • Requests made within 7 business days of the course are not permitted and no refunds will be issued.

  • Rescheduling is subject to availability.

Course Policies:

Coast2Coast First Aid & Safety reserves the right to modify, cancel, or relocate any scheduled course. In the event of a change, cancellation, or relocation, registered students will be notified at least 48 hours in advance of the scheduled course date.

Physical Activity Disclaimer:

For most participants, the physical activities required during a first aid and CPR certification course should not pose any health concerns. However, some individuals may find the hands-on skill demonstrations physically demanding. If you have a history of heart conditions, respiratory issues, physical disabilities, are pregnant, or have muscle, bone, or joint injuries, we strongly recommend consulting with your physician before participating in the skills portion of the course.

If you’re unsure whether you should take part in your scheduled training, please contact us directly for guidance. Please note that if you choose to attend but are unable to perform all required skills, you will receive a participation card instead of an official first aid and CPR certification card.

Notice of Photography:

By registering for and attending this training on the selected date, the participant grants Coast2Coast First Aid & Safety and its authorized representatives permission to photograph or capture images of them during the event. These photos may be used for the purpose of promoting future Coast2Coast First Aid & Safety events and trainings, showcasing the event itself, or highlighting the organization’s programs, services, and capabilities.

Some of Our Happy Clients

Testimonials!

Derek B
Kelly is an amazing instructor! Couple recommendations is request that people be mindful of allergens (peanuts, fragrances) beforehand, and make the text bigger on the screen for people in the back. Otherwise fantastic!
Noah Guilbeault
Kelly Broad was a great instructor
Reil
Anna Rossi
Parisa Kamal Alavi
I'm very satisfied with the first aid class. The instructor Teresa Kwoon very knowledgeable and explained the content in a clear and practical way. She is very nice and patient.
Annastasias Castle
Ezz is fantastic!
Shirin Akhavi
I m very satisfied with them first aid class the instructor Teresa Kwoon is very knowledgeable and explained the content in a clear and practical way
Sara Yad
My Instructor is Teresa Kwoon, she managed the time so nicely and her knowledge was great .
Georgiana Ayigah
Training well delivered.
Hazel l
Mr. Ali is a wonderful and professional instructor who has a passion for teaching the students and always response to the questions with kindness and understanding.
Amel Alwaled
Ezz
CPR& first aid
Parisa Liravi
She was confident and knowing everything. Teresa kwoon
Bukola standard
Great Training with a great Teacher; Great practicals too..Well explained and understanding
Brezza Edaño
Very fun and engaging! Highly recommended!
Nirosha Wilbert
Ezz was an amazing instructor and he was so clear with every detail and practical sessions.
Avery MacD
Karin Kerfoot
This course was a great blend of online and in-person learning. The in-person instructor was excellent: clear, practical, and kept everyone engaged. Highly recommend!
Molly Hicks
Ezz was a great instructor who made our day very enjoyable. He was patient and great at communicating.
cal ferg
Ezz was a great actor
Abigail Cabanit
Completed my First Aid & CPR Training with Ezz, was such a wonderful educator and made the interactive lessons fun! 10/10
Man Maid
Very informative, very thorough.
Ezz extensive experience shows.
Thanks
Jay Howard
Justice Kellett
Saika was very welcoming and friendly when I arrived. She made learning fun, but at the same time taught us everything we needed to know.
Andrea Engels
Excellent instructor and class.
T NYC
Took a course with Saika Rafique – great course, very informative
Ingrith Serna
The instructor is so good and good explain the name is Walla
Ravia Khatun
Walaa is an amazing instructor.
Abdirahim Ali
It was very very good experience and the instructor was awesome her name is kelly Broad and the location was nepean robertson
Photo from customer review
Temidayo Akintola
Naveen Joseph
Instructor WALAA was very informative and helpful
SHIVAM CHOPRA
Very nice instructor Walaa, Loved their way to explaining
Victoria Silva
Walaa was very nice and explained everurbing very well.
MIDHUNA T VIJAY
I recently completed the CPR and First Aid course with Coast2Coast, and it was an excellent experience! The training was clear, hands-on, and very informative. Instructor Walaa made learning easy and engaging. Highly recommend!
Response from the owner:Midhuna, thanks for leaving your fantastic review! We're very happy that you had an enjoyable training course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Cordelia
Selina Raw is a good facilitator
TM
I attended the BLS course here and Selina was an amazing instructor. She answered all my questions and guided through all the steps in simple language and a great sense of humor which made the class fun to attend. Thank you for the experience.
Dena Gordon
Super nice and super funny
Katie Turco
Selina Rawe did a great job explaining the course content in a fun and lighthearted manner
Soul Homoeopathy Clinic Brampton
Selina Rawe is a great instructor and is a wonderful hands on trainer.
Response from the owner:Thanks for your wonderful review! We're so glad you enjoyed your training with Elhamy and hope you left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
SocksNoCrocs
Great instructor, class was clear and enjoyable!
Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our London first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned some new skills and left feeling confident in them. See you soon for recertification! Stay safe.
Ray Lecours
Our instructors name in Windsor, Ontario was Abdallah. He is very passionate about what he is teaching and was happy answer questions. Made the course First aid CPR SFA-C enjoyable.
Response from the owner:Hi Ray! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned some new skills and left feeling confident in them. See you soon for recertification! Stay safe.
Nawid Alekozai
I had Azra as my instructor, and she was amazing. She explained everything very clearly and always helped us when we did something wrong without making us feel discouraged. She’s very engaging, knowledgeable, and truly cares about her students’ learning. Because of her teaching skills and support, I passed the course with 100%. I highly recommend her as an instructor.
Response from the owner:Hi Nawid! We strive to offer the best training experience possible, and that is why your review is very important to us! It's great to hear how positive of an experience you had with Azra, and we’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Scarborough first aid training facility soon for recertification. Stay safe!
Matthew T
Great instruction!
Response from the owner:Hey Matthew! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Muhammad Zohaib
Adal was an amzing instructor
Response from the owner:Hi Muhammad! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Brampton first aid training facility soon for recertification. Stay safe!
Kenneth Lawrence
I had a great learning experience with the course. Wahlaa was a great instructor she made the class interactive , hands on and formative . Wahlaa teaching was clear with communication, presented the learning material really well and delivered the learning material in a way that will prepare me and the others in the class as first aid responders. I hope that wahlaa keeps up the great work and she's a amazing instructor.
Response from the owner:Hi Kenneth! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Mississauga first aid training facility soon for recertification. Stay safe!
Adam Perkins
Got my recertification for CPR and Maria made the class very enjoyable, engaging and informative!
Response from the owner:Adam, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Nepean CPR training facility. Anyone can be a hero and now you're more ready to save a life since you have completed a CPR Recertification training course with us! Hope to see you again for recertification. Stay safe!
Conner Lee
Response from the owner:Conner, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Richmond Hill first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Atul bargotra
Great training experience. Clear instructions, hands-on practice, and a friendly and knowledgeable instructor (Walaa) I feel confident in my CPR and First Aid skills now.
Response from the owner:Atul, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Mississauga first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Angelica Ciaravino
Response from the owner:Hi Angelica! Your review is greatly appreciated. We’re glad you took action and completed a safety course with us at our Mississauga CPR training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Charlie Becerril
I did a course with Walaa, she was amazing, explained everything very well
Response from the owner:Hey Charlie! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Mississauga first aid training facility soon for recertification. Stay safe!
Farah Florestant
Great safety course with Maria at Coast2Coast first aid. I feel better prepared.
Response from the owner:Hi Farah! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Ottawa first aid training facility soon for recertification. Stay safe!
Monica Be
Saika was a great instructor who provided amazing examples.
Response from the owner:Hi Monica! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Calgary first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!