Upon successful completion of your course, you will receive a temporary certificate valid for 30 days. Your official American Red Cross certification will be issued to you within 5 to 10 business days.
Most Frequently
Asked Questions
Have questions about our First Aid & CPR certification training courses? We’ve compiled answers to the most common inquiries to help you get started. If you don’t see your question listed, feel free to contact us—we’re happy to help by phone, email, or through our online form.
Email: [email protected]
Toll-Free: 866-291-9121
Our Most Frequently Asked Questions
Course Information
Course schedules and pricing vary by location. To get started, visit our Book a Training page and select the training center closest to you. From there, choose the course type you’re interested in.
You’ll then see a dropdown menu with the available course levels—each one will display its price beside it. Once you select a course level and proceed, you’ll be able to view all available dates for that course at your chosen location.
We offer our First Aid and CPR certification training courses in two convenient formats:
Traditional In-Class – This option is fully in-person and led by a certified instructor. Participants will cover all theory in class and gain hands-on experience through practical skill demonstrations.
Blended Online + In-Class – This format combines online learning with an in-person skills session. The online portion covers course theory through interactive modules, including quizzes and activities, and must be completed before the scheduled in-class session. After finishing the online component, participants attend a hands-on training session with one of our certified instructors to apply what they’ve learned.
No, you don’t need to register for two separate courses. We offer combined training options that cover both First Aid and CPR certification in a single course:
Adult First Aid/CPR/AED
Adult & Pediatric First Aid/CPR/AED
- Pediatric First Aid/CPR/AED
Upon successful completion of either course, you’ll receive one certification that confirms you are trained in both First Aid and CPR. This certification is valid for two years.
Coast2Coast First Aid & Safety offers several convenient payment options when registering for a course, including:
Visa
Visa Debit
MasterCard
E-Transfer
If none of these options work for you, please contact our office to discuss alternative arrangements. We’re happy to help accommodate special circumstances.
After Registering for a Course
After registering for a Blended First Aid & CPR course, you’ll receive an email within 24 hours from the American Red Cross with instructions to access your training. If you don’t see the email in your inbox, please contact us by phone or email.
The email will guide you through creating your account on Red Cross Learning Center. Once your account is set up, you’ll be able to access your course materials. If you need help setting up your profile or starting your online training, please contact us.
If you are enrolled in an Online Blended training course, you must finish the online portion prior to your in-class session date. If the online portion is not completed in time, you will be required to reschedule your class. For any difficulties accessing the online training, please reach out to our office by phone or email.
Once you’ve registered for a course, a confirmation email with a link to your e-book will be sent to you. You can download the e-book to your computer, phone, or tablet and refer to it whenever needed.
American Red Cross certificates issued through Coast2Coast First Aid & Safety are widely recognized and accepted across the United States. They meet OSHA requirements and are commonly accepted by employers, schools, and licensing bodies in a variety of industries, including healthcare, education, childcare, construction, and public safety. If you’re unsure whether a specific organization will accept your certificate, we recommend checking with them directly.
General Course Policies
Most American Red Cross First Aid and CPR certifications are valid for two years. However, certain professions may require you to renew your certification annually to meet workplace or regulatory standards.
Course Registration / Cancellations Policies
No, the discount will no longer apply. Our registration system tracks who registered together for the “Bring a Friend” offer. If your friend cancels, the discount is automatically removed, and the remaining participant will be required to pay the full course fee.
If you need to cancel or reschedule your training more than 48 hours before your course, a $35 administrative fee will apply.
Cancellations or changes made within 48 hours of the course are not eligible for a refund.
For special circumstances, please contact our office by phone or email. A member of our customer service team will be happy to assist you.
Testimonial
Anita gurunq
Allison Beauchamp
Tatiana is very knowledgeable and easy to follow and understand!
Ottawa Lice Squad
Ashraf was amazing!! Highly recommend taking the first aid and cpr course level c with him.
Response from the owner:Thanks for leaving your fantastic review and recommendation! We're very happy that you had an enjoyable course with us at our Nepean first aid and CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Aisha Cisman
Ms. Saika was the instructor who was teaching the course, which I am very grateful for. Do to the fact she explained everything step by step and stop if you didn't understand it 100%. Which helped me understand it more making me feel more confident as well as comfortable to help in any emergency situations with the skills I have learned.
Response from the owner:Aisha, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you at our Calgary first aid training facility again for recertification. Stay safe!
Sasha Ross
Ali was an incredible instructor at Toronto Midtown! Great company to work with
Response from the owner:Hey Sasha! Your review is greatly appreciated. We’re glad you took action and completed a safety course at our Toronto first aid training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
layers & crumbs
I took a first aid and cpr course with Ms. Saika and she was amazing! She explained everything clearly, made the class engaging, and was very patient with all our questions. I feel much more confident helping people in emergencies.
Response from the owner:We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Calgary first aid and CPR training facility soon for recertification. Stay safe!
Void Dread
Saika, the instructor, was wonderful overall with great spirits. She had no problem answering my questions and was open for them
Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Calgary first aid training facility soon for recertification! Stay safe.
Yao Zhao
Our instructor Saika was a very good teacher. She makes us good understand.It is very good experience.
Response from the owner:Yao, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Calgary first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Olutemi Adewusi
Learnt a lot of new things. It was really informative.
Response from the owner:Olutemi, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Hamilton first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Rustam Nasirov
Mitra Sinaki is a great and very professional First Aid instructor. She explains the course very well and in an interesting way, by referring to cases which took place in real life. I am very happy that she was my instructor today.
Response from the owner:Rustam, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Newmarket first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Sohrab
Mitra Sinaki was an amazing instructor making learning fun and enjoyable. I had my Standard First Aid & CPR level C class on August 27th with her and I would recommend her.
Response from the owner:Hi Sohrab! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you in Standard First Aid & CPR/AED Level C, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Newmarket first aid and CPR training facility soon for recertification. Stay safe!
Rebecca Millar
Mira Sinaki August 27th Newmarket SFA (C)
Response from the owner:Hi Rebecca! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great Standard First Aid training course with Mitra as your instructor. We aim to provide the best learning experience possible and hope you left our Newmarket CPR training facility feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you soon for your next course. Stay safe!
Hossein D
Mitra sinaki.
Was great
Was great
Response from the owner:Hi Hossein! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course with us at our Newmarket first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Nevaeh Nevaeh
Mira Sinaki
August 27th
Newmarket
SFA(C)
August 27th
Newmarket
SFA(C)
Response from the owner:Nevaeh, thanks for leaving your fantastic review! We're very happy that you had an enjoyable Standard First Aid course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course at our Newmarket first aid training facility! Hope to see you again for recertification. Stay safe!
Kori
Response from the owner:Thanks for your amazing review, Kori! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Newmarket first aid training facility soon for recertification! Stay safe.
Karim Damerji
Ashraf was a great instructor. Very informative and knows how to teach. He is also a good guy.
Response from the owner:Hey Karim! Your review is greatly appreciated. We’re glad you took action and completed a safety course with us at our Ottawa first aid training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Phylicia
Instructor was very interactive . Nice job.
Response from the owner:Hey Phylicia! Your review is greatly appreciated. We’re glad you took action and completed a safety course at our Newmarket first aid training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Christy Ekenta
Mitra is a fantastic coach. I totally enjoyed her class.
Response from the owner:Hi Christy! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Mitra as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Newmarket first aid training facility soon for your next course. Stay safe!
Katie Ward
Excellent Instructor! Mitra captivated my attention, making it much less boring than anticipated. I was able to learn everything with hands on lessons.
Response from the owner:Hey Katie! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Newmarket CPR training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Lovish Dutta
It was a great class really enjoyed it
Response from the owner:Hi Lovish! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Newmarket first aid training facility soon for recertification! Stay safe.
Julia Holuj
This is my second course with Coast2Coast and Maria was my instructor for my recertification. She did a really great job and made the course engaging and fun!
Response from the owner:Hi Julia! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your second training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Ottawa first aid and CPR training facility soon for your next recertification! Stay safe.
zhu Juanfang
Thank you to instructor Ashraf. He is experienced in teaching and makes his classes engaging.
Response from the owner:Zhu, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Ottawa first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Ruth
I My trainer Ashraf was really good. He took the time for explaining all the techniques about Standard CPR and First Aid . I was so impressed the way that he did. I feel satisfied about this training.I strongly recommend it.
Response from the owner:Ruth, thanks for leaving your fantastic review and recommendation! We're very happy that you had an enjoyable Standard First Aid & CPR/AED Level C course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you at our Nepean first aid training facility again for recertification. Stay safe!
Hikma Ali
Very good teacher
Response from the owner:Hey Hikma! Your review is greatly appreciated. We’re glad you took action and completed a safety course with us at our Nepean CPR training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!
Justin Gray
Response from the owner:Hey Justin! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Nepean first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Ally Correia
The course was great! Ashfar made it very fun and kept the room engaged the entire time. I am confident in my first aid abilities now!!
Response from the owner:Hi Ally! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Ashraf as your instructor. We aim to provide the best learning experience possible and we're so glad that you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Ottawa first aid training facility soon for your next course. Stay safe!
Daniel
Mitra was great.👍🏼
She taught very patiently.
She taught very patiently.
Response from the owner:Hi Daniel! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Mitra as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Richmond Hill CPR training facility soon for your next course. Stay safe!
Regan Nixon
Response from the owner:Thanks for your amazing review, Regan! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Richmond Hill first aid training facility soon for recertification! Stay safe.
Ma Ta
Every thing was good. Thank you
Response from the owner:Ma, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Richmond Hill first aid and CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Eric Tangzhou
Response from the owner:Hey Eric! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Richmond Hill CPR training facility again in the near future for recertification. Stay safe!
Becca L
Response from the owner:Hi Becca! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our Richmond Hill first aid training facility, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!
Amna Jahangir
Adil Morocco is very good helper h,he did very good training, we learned lots of things
Response from the owner:Hi Amna! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Adel as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding your course at our Oakville first aid training facility, please do not hesitate to contact us! Hope to see you soon for your next course. Stay safe!
Breanna A
I had Dr. Adel, he was a great instructor!!
Response from the owner:Hey Breanna! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course with us at our Oakville first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Rory Murphy
-Adel is a great instructor
Response from the owner:Rory, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Oakville first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Stefany Plakhova
Dr. Adel was an astonishing teacher! He helped me so much and i’ve learned so much from this course.
Response from the owner:Hey Stefany! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Oakville first aid training facility again in the near future for recertification. Stay safe!
Sara Bruce
Dr. Adel is amazing!! Can’t recommend him enough
Response from the owner:Hey Sara! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Oakville first aid and CPR training facility soon for recertification. Stay safe!
Ganesh Subramanian
Instructor Adrel Morcos is an excellent instructor and he made all concepts in a very easy way to understand.
Response from the owner:Hey Ganesh! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Adel as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Oakville first aid training facility soon for your next course. Stay safe!
Lauren Kayama
Response from the owner:Thanks for your amazing review, Lauren! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Oakville CPR training facility soon for recertification! Stay safe.
Julia Huomo
I had Dr. Adel and he was the best, great experience!!!
Response from the owner:Hi Julia! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Oakville first aid training facility soon for recertification! Stay safe.
Paige Publow
Ashraf was great, very friendly and made sure we were all paying attention the whole time
Response from the owner:Hi Paige! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Nepean first aid training facility soon for recertification! Stay safe.
Joan Mendoza
Response from the owner:Hi Joan! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Richmond Hill first aid training facility soon for recertification! Stay safe.
kristen tadros
Great class, would recommend taking this course with Mitra!
Response from the owner:Kristen, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Richmond Hill first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
aurel nguiffo
The training was made simple by the instructor
Response from the owner:Thanks for your amazing review, Aurel! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you soon for recertification! Stay safe.
Jaspreet Kaur Gill
Response from the owner:Thanks for your amazing review, Jaspreet! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Kitchener first aid training facility soon for recertification! Stay safe.
Awais Jillany
Response from the owner:Thanks for your amazing review, Awais! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Richmond Hill training facility soon for recertification! Stay safe.
marilou g
Response from the owner:Thanks for your amazing review, Marilou! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you soon for recertification! Stay safe.
Fatima Masood
this place is great for getting all safety certifications. omar faraz is amazing and does really well to make sure you pass and do well. great work omar faraz
Response from the owner:Hi Fatima! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our London first aid training facility soon for recertification! Stay safe.
hussnain javed
Hy,
"This is a scammer company. They did some outreach work for me in June, but due to a website issue, the links were removed. I sent them over 100+ sites for replacement, but none suited them. Instead of working with me, they filed a case with PayPal, got my PayPal blocked, and had the payment refunded. Be cautious when dealing with this company; they're scammers."
"This is a scammer company. They did some outreach work for me in June, but due to a website issue, the links were removed. I sent them over 100+ sites for replacement, but none suited them. Instead of working with me, they filed a case with PayPal, got my PayPal blocked, and had the payment refunded. Be cautious when dealing with this company; they're scammers."
Lucille Chipongian
Response from the owner:Hi Lucille! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at soon for recertification! Stay safe.
Millpond Family Pharmacy
John Delvin. Excellent instructor. His teaching was very interactive. I honestly learned a lot from him! Thank you 🙂
Response from the owner:Thanks for leaving your fantastic review! We're very happy that you had an enjoyable course with us at our Richmond Hill first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
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