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Most Frequently
Asked Questions

Have questions about our First Aid & CPR certification training courses? We’ve compiled answers to the most common inquiries to help you get started. If you don’t see your question listed, feel free to contact us—we’re happy to help by phone, email, or through our online form.

Email: [email protected]

Toll-Free: 866-291-9121

Our Most Frequently Asked Questions

Course Information

Course schedules and pricing vary by location. To get started, visit our Book a Training page and select the training center closest to you. From there, choose the course type you’re interested in.

You’ll then see a dropdown menu with the available course levels—each one will display its price beside it. Once you select a course level and proceed, you’ll be able to view all available dates for that course at your chosen location.

We offer our First Aid and CPR certification training courses in two convenient formats:

Traditional In-Class – This option is fully in-person and led by a certified instructor. Participants will cover all theory in class and gain hands-on experience through practical skill demonstrations.

Blended Online + In-Class – This format combines online learning with an in-person skills session. The online portion covers course theory through interactive modules, including quizzes and activities, and must be completed before the scheduled in-class session. After finishing the online component, participants attend a hands-on training session with one of our certified instructors to apply what they’ve learned.

No, you don’t need to register for two separate courses. We offer combined training options that cover both First Aid and CPR certification in a single course:

  • Adult First Aid/CPR/AED

  • Adult & Pediatric First Aid/CPR/AED

  • Pediatric First Aid/CPR/AED

Upon successful completion of either course, you’ll receive one certification that confirms you are trained in both First Aid and CPR. This certification is valid for two years.

Coast2Coast First Aid & Safety offers several convenient payment options when registering for a course, including:

  • Visa

  • Visa Debit

  • MasterCard

  • E-Transfer

If none of these options work for you, please contact our office to discuss alternative arrangements. We’re happy to help accommodate special circumstances.

After Registering for a Course

After registering for a Blended First Aid & CPR course, you’ll receive an email within 24 hours from the American Red Cross with instructions to access your training. If you don’t see the email in your inbox, please contact us by phone or email.

The email will guide you through creating your account on Red Cross Learning Center. Once your account is set up, you’ll be able to access your course materials. If you need help setting up your profile or starting your online training, please contact us.

If you are enrolled in an Online Blended training course, you must finish the online portion prior to your in-class session date. If the online portion is not completed in time, you will be required to reschedule your class. For any difficulties accessing the online training, please reach out to our office by phone or email.

Once you’ve registered for a course, a confirmation email with a link to your e-book will be sent to you. You can download the e-book to your computer, phone, or tablet and refer to it whenever needed.

Upon successful completion of your course, you will receive a temporary certificate valid for 30 days. Your official American Red Cross certification will be issued to you within 5 to 10 business days.

American Red Cross certificates issued through Coast2Coast First Aid & Safety are widely recognized and accepted across the United States. They meet OSHA requirements and are commonly accepted by employers, schools, and licensing bodies in a variety of industries, including healthcare, education, childcare, construction, and public safety. If you’re unsure whether a specific organization will accept your certificate, we recommend checking with them directly.

General Course Policies

Most American Red Cross First Aid and CPR certifications are valid for two years. However, certain professions may require you to renew your certification annually to meet workplace or regulatory standards.

Course Registration / Cancellations Policies

No, the discount will no longer apply. Our registration system tracks who registered together for the “Bring a Friend” offer. If your friend cancels, the discount is automatically removed, and the remaining participant will be required to pay the full course fee.

If you need to cancel or reschedule your training more than 48 hours before your course, a $35 administrative fee will apply.

Cancellations or changes made within 48 hours of the course are not eligible for a refund.

For special circumstances, please contact our office by phone or email. A member of our customer service team will be happy to assist you.

Testimonial

Remigius Zico
I'm very grateful for the training opportunity, Thank you for the insightful training, I found the sessions engaging and have already started applying what I learned.
董无恙
karisa老师超级无敌好!!!
lawrence Eghele
Educative and Practical. Instructor (Karisa) is super ! 10/10
Faiza Haji
I had Ashraf. My mom didn’t know of English and he let me come in with her and help translate. He was super sweet and welcoming. Very good at explaining. He made all the participants feel very comfortable! I highly recommend him!
Tony Herzuah
The instructor Ashraf, made the session very participatory. Thumps up.
Utsav Siwakoti
Very Interactive class. I have done cpr lesson before as well, but the instructor Viraj is very helpful and does effort to teach. Appreciate it. Thank you!
Sanjana Muthukrishnan
Amazing learning experience with Ashraf, feels so confident.
JB
Virhj was really helpful and made the class easy
Nabil Bechaalani
Nisha Baguhin
Ashraf’s course was very engaging and informative! I highly recommend registering with him. Thank you Ashraf!
souissi mohemed elyes
Ashraf is a great instructor enjoyed the course
Krizelle Forro
Karisa is a fantastic teacher! Makes learning enjoyable.
Jennifer zhao
I took the standard first aid/CPR course, Karisa was so nice and her instruction was super clear! It's an interesting experience!
Techno Minari (techno)
Karisa was good at teaching and I got 2nd in the fun game quiz part so that was pretty cool
Jon Javier
Did my emergency first aid and cpr/aed today here at coast2coast scarborough branch. Our instructor, Virhj, was very helpful and made sure that everyone gets personal attention so that each of us learn everything the right way.
Joud Mehdi
Sadiya Malek
The class was very educational and the instructor Viraj was amazing!
Lorena Dela Pena
Selina is full of fun and helpful. She knows her stuff.
Berna Montehermoso
Songhee Lim
Selina was very professional and friendly. Great experience!
shila asadi
Selina is a great teacher! I’d recommend her classes:)
Fitz-Ann
Selina did great as an instructor and covered all the material in a well structured manner while filling the time with jokes
Response from the owner:Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Azra as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you soon for your next training. Stay safe!
Kyle Anderson
Very interactive. Little games that made it easy to learn
Javier Alejandro Saavedra Alarcón
Good!
Shyrose Jiwa
Saika was an amazing instructor providing real life examples while also being mindful and sensitive to participants learning! Thank you so much for being so kind and knowledgeable!
Hugh Baker
Saika was my instructor. She was excellent. In one day we covered so much on First Aid and CPR. I now feel very confident to offer first aid.
Thank you Saika! 🙏
Aribah Khawaja
I took the standard first aid and cpr c course at Coast 2 Coast and had a great experience. My instructor, Waala, was lovely and helped us all thoroughly understand and enjoy the course.
AlphaTeam Racing
Ahmad Shahid
Mitra was a very good instructor, highly recommend coast2coast.
Kaydence V
Ahmed was an amazing instructor and i will definitely be recommending him!!
Michael Duffy
Mitra was great! She had an interactive class!
Carol Fisher
Adel is the best, awesome. Good training
Ardis Kounga
Adel good instructor,mastering the course well.
CHINTHAMANI SUBRAMANIAN
Saiviveka Murali
Very professional training and support
Dorraine Townsend
Adel was an awesome instructor, he made the course really easy to understand and fun too because it was long
Dianne Agbuya
Jinqiu Wang
This is great course five starts for the instructor Adel Morcos
Oluwakemi Adesanya
All my trainings with them has been awesome. Good teachers
Response from the owner:Oluwakemi, thanks for leaving your fantastic review! We're very happy that you had an enjoyable training course with us. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!
Jonaton Juman
Awesome instructor. Explains everything clearly and concise
Shreya Sharma
Adel Morcos was my first aid instructor and he did an amazing job. I had lots of fun while learning the practicalities and material.
Celina Poco
Good course!
Veronica Kozak
Walaa was very kind and very clear
Raymond Persad
Adel Morcos is a great instructor, very helpful and informative
Jennifer Mackintosh
Great energy
Taylor Ann
Dolma Lhamo
Did my standard first aid with instructor Walaa. She was great and the course was hands on and very enjoyable. Again
Response from the owner:Thanks for your amazing review, Dolma! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you soon for recertification! Stay safe.
Violeta Fonceca
Walaa is very knowledgeable again
Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Rit Vaidya
Walah was a good instructor again
Response from the owner:Hi Rit! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Walaa as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you soon for your next training. Stay safe!
Steve L

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