Attendance and Refund Policies and Procedures

First Aid and CPR/AED Programs

COVID-19 Vaccination Requirements:

Proof of Vaccination

According to the Ontario Ministry of Health, some of our training facilities may require proof that students are fully vaccinated before entering courses that take place at rental meeting spaces (conference rooms, studios, etc.). You may show proof via the “Verify Ontario” app. This app will provide a scannable QR code confirming you are vaccinated. If you are exempt, please check with health officials to confirm you may attend this course. Proof of Vaccination only applies to certain training facilities. ONLY if you are taking a course in one of the following locations, this policy applies to you:

Hamilton

Upon arrival, staff will check students ID (ensure you carry government issued photo ID such as drivers’ license) and proof vaccination. If the student fails to satisfy the requirement, the staff will not admit the student to the class for training.

According to Regulation 364/20 and the Ministry’s guidance, medical exemptions allow the student to attend the training without proof of full vaccination, however the student must provide a valid medical note stating the medical exemption. For a medical note to be valid, the note must:

Include the name of the person in the written documentation, matching the identification provided
Include the physician or registered nurse’s full name and qualifications in the extended class’s information
Clearly state that there is a medical reason for the individual not to be fully vaccinated against COVID-19
State the effective time-period for the medical reason

Attendance Policy:

Public Training

If you fail to show up or miss your class for any reason, you will not be eligible for any refund or compensation, and you will have to sign up for a new course.

Private Training

For private courses, a minimum number of eight participants is required for training
If any of the participants fail to show up or miss their class for any reason, there will not be any refunds or credits issued, and you will be charged the amount confirmed in your original invoice

Late Policy:

According to Canadian Red Cross guidelines, our instructors will not admit any student who has arrived at the course later than 20 minutes for any reason. This is strictly enforced. Please make sure you are on time for your class. If you are more than 20 minutes late for class & miss your class, you will not be eligible for any refund or compensation and you will have to sign up for a new course.

Cancellation/Rescheduling Policy:

Public Training (First Aid/CPR/BLS/Airway Management & Oxygen Therapy)

If a client wishes to cancel, reschedule or make any changes to his/her course level prior to 48 hours of the scheduled class, an admin fee of $35 (+tax) will be applied
Any request for cancellation, changes or switches made within 48 hours of a course are not allowed, and no refunds will be applicable
Please note that rescheduling is subject to course availability
Cancellation/Rescheduling policy for Professional Responder and Instructor Development courses can be found below
Any optional upgrades purchased are non-refundable

Private Training

If a client wishes to cancel, reschedule or make any changes to their group training, they would need to contact our office at least 7 business days prior to the scheduled in-class training
Any request for cancellation, changes, or rescheduling made within 7 business days of the course is not allowed, and no refunds will be applicable
Please note that rescheduling is subject to availability

Professional Responder Training

If a client wishes to cancel, reschedule or make any changes to his/her course level prior to one week of the scheduled class, an admin fee of $150 (+tax) will be applied
Any request for cancellation, changes or switches made within one week of a course are not allowed, and no refunds will be applicable
Please note that rescheduling is subject to course availability

Firefighting Job Assistance (Resume/Cover Letter/Interview Services):

Firefighting Job Assistance Services are provided by our Firefighter Recruitment Expert – Your personal information will be shared with them to provide you access to the service(s) you purchased
No refund will be provided once your personal information is sent to our Firefighting Job Assistance service provider

Instructor Development Training:

No refund will be provided for cancellations made less than seven(7) days in advance, or in case of no-show
A cancellation fee of $100+HST per person aplies for cancellations made seven (7) or more days in advance

Security Training

Security Training is non-refundable
Security Training is provided through our Ministry-approved training partner – Your personal information will be shared with this training partner to provide you access to your course

Online Only Training

Online Only courses include: Pet First Aid, WHMIS, First Aid for Opioid Poisoning, and Psychological First Aid.

Online Only training courses are non-refundable
Students who purchase Only Only Training courses will be sent access via email within 24 hours of registration – if you have not received access to your online training, please contact us

Course Policies:

Coast2Coast First Aid and Aquatics reserves the right to change, cancel or relocate the course. If any courses or training are cancelled or relocated, students will be notified at least 48 hours prior to the scheduled course date.

Recertification Program:

In order for you to be able to attend and complete your Recertification course, the following conditions must be met or you will be asked to leave the class:
You must provide your current VALID (not expired) certificate to the instructor on the day of the course
Your current certificate must be issued by the Canadian Red Cross. It does not matter if the original course was taken with Coast2coast, as long as it was issued by Canadian Red Cross
Condition for Standard First Aid & CPR Recertification Course:
Your current certificate must be from the full, two day training course. If your current certificate says “Recertification,” you do not qualify for this Recertification course (please register for a full course or the online blended course instead)
Condition for CPR Recertification Course:
Unlike Standard First Aid, you can recertify your CPR/AED-C Recertification as many times as you’d like
Condition for Emergency First Aid & CPR Recertification Course:
Emergency First Aid & CPR-C can only be recertified in Alberta

No REFUNDS will be issued to anyone who registers and fails to qualify for these courses.

Examinations:

All in-person safety training courses include a multiple-choice exam. Please review the following guidelines regarding examinations:

Exams are completed digitally through the Coast2Coast First Aid Assessment Application
When completing an exam through the Coast2Coast First Aid Assessment Application, students must use the same email address they provided Coast2Coast when registering for their course
Students must receive a 75% or higher to pass their course
If the student fails their exam, they will be required to pay $19.99 to retake the exam – certificates cannot be issued unless the student successfully completes the entire course (in-class portion, online portion (if applicable), and examination)
Payments can be made via PayPal, Credit Card, or Debit Card

Study Guide Course Preparation Upgrade:

Study Guides are non-refundable
Study Guides will be sent as a link via email within 24 hours of registration – if you have not received access to your study guide, please contact us.
The Study Guide, including all questions, answers, and supplemental materials, are the exclusive property of Coast2Coast First Aid & Aquatics Inc. These materials are protected by copyright laws and may not be copied, shared, distributed, or reproduced in any form without the express written permission of Coast2Coast First Aid & Aquatics Inc.
The purchase or access to the Study Guide is granted solely to the individual who registered for the course. These materials are for personal use only and are non-transferable. You may not share, forward, or otherwise distribute the content to any other person, whether they are enrolled in a Coast2Coast First Aid & Aquatics Inc. course or not.
Any unauthorized use, distribution, or reproduction of the Study Guide will result in immediate revocation of access to these materials. Coast2Coast First Aid & Aquatics Inc. reserves the right to take legal action against any individual or entity found violating these terms.
Study Guide access expires after 90 days

Online First Aid & CPR/AED Program Upgrade:

Students who have successfully completed the Online First Aid and CPR/AED programs with Coast2Coast First Aid and Aquatics Inc. are eligible to upgrade into our Blended Learning program. This upgrade allows the participants to attend the in-class portion of the Blended Learning program. The students are not required to complete the Online portion of the Blended Learning a second time.

Eligibility Criteria:
The upgrade must happen within 60 days of registering for the Online First Aid and CPR/AED course.

Incentive for Upgrade:
We like to encourage our participants to complete their in-class training as well as online. After all, it is important for the learning experience of the students to go through the skills with our expert, certified instructors and practice with our highly developed training equipment. There are two incentive periods:

Golden Period
If the participant chooses to upgrade into the Blended Learning Program within 30 days of registration, the entire fee paid for Online First Aid & CPR/AED course will be used as a credit towards the new course.

Silver Period:
If the participant chooses to upgrade into the Blended Learning Program After 30 – 60 days of the original online course registration, fifty percent of the fee paid for the Online First Aid & CPR/AED course will be used as a credit towards the new course.

Physical Activity Disclaimer:

Your health and safety is important. Please inform your instructor at the beginning of the course if you answer YES to any of these questions or if you have any other concerns regarding your health:

Has a doctor ever told you that you have heart trouble/high blood pressure?
Do you have any bone/joint problems that may become worse by activity?
Do you have any medical problems or are you taking any medication that may affect you?
Do you have any disabilities that may make it difficult to perform hands-on activities, kneel, or walk up or down stairs? If so, please contact our head office as soon as possible by replying to this email or calling our toll-free number: 866-291-9121.

For most individuals, the physical activity involved in the course should not pose a threat to their health. A small number of individuals may find the physical skill demonstrations required by the Canadian Red Cross strenuous. If you have a history of heart attack, heart conditions, respiratory problems, physical disabilities, are pregnant, or have muscle, bone, or joint injuries, we strongly recommend that you do not participate in the skills portion of the course until you consult a physician. If you are unsure as to whether or not you should participate in your scheduled course, please call us directly. If you wish to remain in the course but cannot physically perform all of the skills required by the Canadian Red Cross you will receive a participation card.

Notice of Photography:

By registering and attending this training on the date chosen by the customer, the customer grants Coast2Coast First Aid & Aquatics Inc, and it’s authorized representatives, permission to photograph them. (Photos/images taken at this event may be used to promote similar Coast2Coast First Aid & Aquatics Inc events and trainings in the future, highlight the event and exhibit the capabilities, products and/or services of Coast2Coast First Aid & Aquatics Inc.)

Email & Text Opt-In:

By registering for a safety training course with Coast2Coast First Aid & Aquatics Inc., you opt-in to receive email and text correspondence. You may opt-out at any time by replying, “STOP”

Personal Data:

Click here to learn more.

Coast2Coast Safety Shop/Supplies:

Shipping and Tracking:

Your products will be shipped within 1 to 2 business days of your order date. To us, shipping is not just creating a packing slip and sending off with the courier. We will ensure the product that is sent to you is fully tested and passes our final inspections. Once, all done, we will ship the product to you using the services that will get the order to your specified address faster.

Once the order is shipped, we will update your order with a Tracking ID and from that point forward you can track the shipping of the item by simply logging into your account.

Depending on your region and the shipping method you have chosen (Standard, Express) the shipping time may vary. Standard shipping normally takes an average of 4-6 days while with Express shipping, you will get your product in just 2-4 days, how amazing is that.

Returns Procedure:

Returns are accepted within the first 30 days of your purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

*Please note, that the following items will not be accepted for returns and are considered final sales:

Personal Protective Equipment (Gloves, Masks, Gowns and, Face Shield)

Disinfectants

Non-contact Thermometers

To complete your return, send us a brief description along with pictures of what went wrong. The description needs to simply explain to us what the problem is with our product, so we can fix it for future orders or provide you with tips on how to fix the issue yourself. Once submitted allow us two business days to process and investigate the matter and we will get in touch with you with return instructions along with the return labels. We will process the refund to you, once we receive the product and confirm the health of the equipment received.

There are certain situations where only partial or no refunds are granted (if applicable)

– Obvious signs of use

– Any plans that have been provided to the customer along with the purchase.

– Any item not in its original condition is damaged or missing parts for reasons not due to our error

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days depending on the type of card you have used (Amex, VISA, Mastercard, etc.)

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at [email protected]

Sale items:

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges:

Exchanges are not applicable. If there’s an issue (wrong/defective) with your order, send us a brief description along with pictures of what went wrong. The description needs to simply explain to us what the problem is with our product, so we can fix it for future orders. Once submitted allow us two business days to process and investigate the matter and we will get in touch with you with return instructions along with the return labels. Once we complete the return process, we will send you a replacement order.

Return Shipping:

If you are shipping us a returned product, ensure to follow our instructions carefully. We will provide the address and details. If the item is faulty/ defective, we will provide you with a paid shipping label, otherwise, you are responsible for shipping costs of the product.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

Some of Our Happy Clients

Testimonials!

Excellent

Coast2Coast First Aid & Aquatics

Based on 18691 reviews

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M B

Tatiana was great, very clear and thorough with her explanations.

Jessica Kinsley

Amazing instructor, very thorough and keeps things interesting!:) thank you very much!

Response from the owner:Jessica, thanks for leaving your fantastic review! We’re very happy that you had an enjoyable course at our Newmarket CPR training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Trevor Ballantyne

Very detailed. Could easily picture the explanations. Great attitude. Good sense of humour.

Response from the owner:Hi Trevor! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Newmarket first aid training facility again in the near future for recertification. Stay safe!

Zud

Great experience doing first aid and cpr after being away from it for about 10 years. Kia is an amazing instructor who made the class enlightening fun and able to absorbed all material learn

Response from the owner:Hi Zud! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Newmarket first aid and CPR training facility soon for recertification. Stay safe!

Shree Arvind

Joyal explained everything and made it simple.

Response from the owner:Hi Shree! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Kitchener first aid training facility soon for recertification. Stay safe!

Rimjhim Mukherjee

Saika is an excellent instructor. She takes the time to explain in details and solve any queries. I learnt the correct way to give CPR and handle the AED. I also learnt a lot about handling different emergencies.

Response from the owner:Hi Rimjhim! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Calgary CPR training facility soon for recertification. Stay safe!

Brady Korf

With our instructor Saika. We learned first aid and CPR level C. Very detailed but also kept it engaging. Favourite lesson was learning slings

Response from the owner:Hi Brady! Thank you so much for your lovely review. We’re absolutely thrilled that you had such a great training course with Saika as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Calgary first aid and CPR training facility soon for your next course. Stay safe!

Lucas Frolov

Saika did very good teaching and was very hands on. Was very funny.

Response from the owner:Lucas, thanks for leaving your fantastic review! We’re very happy that you had an enjoyable course at our Calgary first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Микола Черниго КН-21-1

Saika is an outstanding instructor with a deep mastery of her subject. Her First Aid lessons were clear, engaging, and incredibly informative. She has a unique talent for creating a positive, enjoyable atmosphere while still making sure every student fully understands the material. I truly appreciate her teaching approach — she makes learning both effective and memorable.

Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Calgary first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We’re so happy that you learned a lot and hope you left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

rajput mahesh mahesh. c

It was very good class by Ahmed Elsaid.
It was very beneficial for my career.

Response from the owner:Rajput, thanks for leaving your fantastic review! We’re very happy that you had an enjoyable course at our Hamilton first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Jass Mangat

Response from the owner:Thanks for your amazing review, Jass! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Hamilton CPR training facility soon for recertification! Stay safe.

vanshika sood

Ahmed was our instructor for this course it was fun informative and we easily learned everything

Response from the owner:Hi Vanshika! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Hamilton first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Lovepreet kaur Kang

I got a lesson by Ahmed.It was an amazing experience with him for my CPR Certification.

Response from the owner:Hi Lovepreet! Thank you so much for your lovely review. We’re absolutely thrilled that you had such a great training course with Ahmed as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Hamilton CPR training facility soon for your next course. Stay safe!

HARMAN brar

Response from the owner:Harman, thanks for leaving your fantastic review! We’re very happy that you had an enjoyable course at our Hamilton first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Kirandeep Kaur Brar

Response from the owner:Hi Kirandeep! Your review is greatly appreciated. We’re glad you took action and completed a safety course at our Hamilton CPR training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!

Rishi Doshi

Had Ahmed Elsaid as an instructor.
He made learning new life skills with lots of fun and interaction.

Response from the owner:Hi Rishi! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Hamilton first aid training facility soon for recertification. Stay safe!

Ligaya Balayo

I learned a lot in this course… our instructor is good. Thanks you.

Response from the owner:Hi Ligaya! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Brampton first aid training facility soon for recertification. Stay safe!

raafia hussain

Response from the owner:Hi Raafia! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Brampton first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

מורן כהן

-I really enjoyed learning with Kia. The sessions were engaging, pleasant, and very insightful.

Response from the owner:Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Richmond Hill CPR training facility again in the near future for recertification. Stay safe!

אושר קריספיל-דהן

I recently attended a course taught by Kia, and I can confidently say he is exceptional at what he does. He presents complex material in a clear, engaging, and dynamic way that makes learning genuinely enjoyable. I learned so much, and the day went by effortlessly thanks to him. He’s professional, sharp, patient, and truly outstanding. Highly recommended

Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Richmond Hill first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Stephanie Charles

I had a very positive experience with Maria, who served as my trainer. She demonstrated excellent knowledge, professionalism, and clarity throughout the course. Her guidance greatly enhanced my learning experience.

Response from the owner:Hi Stephanie! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Ottawa first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Sterling Wilcox

Very friendly and helpful.My experience with this place was excellent in learning about first aid.

Response from the owner:Hi Sterling! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Scarborough first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Seare Alemu

Response from the owner:Hi Seare! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Toronto first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Asya Pryce

Response from the owner:Hi Asya! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Scarborough first aid training facility again in the near future for recertification. Stay safe!

Omesha Weeraratne

I recently completed my First Aid course, and had an excellent experience. My instructor Karisa, was amazing—very knowledgeable, patient, and great at explaining everything clearly. She used real-life examples, activities, kept the class engaging, and the hands-on sessions were super helpful.

Response from the owner:Hi Omesha! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London first aid training facility again in the near future for recertification. Stay safe!

Jinny Bhullar

Response from the owner:Hi Jinny! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Newmarket CPR training facility again in the near future for recertification. Stay safe!

Sam Hosseini

Second time doing my BLS with Ali Sekhavati and the coast2coast team. 10/10 experience, informative, thorough and good balance between theory and interactive. As an Athletic therapist we are required to do our BLS every year so I’ll definitely be back again next year.

Response from the owner:Hi Sam! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you in BLS, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. Looking forward to seeing you at our Newmarket CPR training facility next year again for recertification. Stay safe!

Katherine Koo

Great instructor, very knowledgeable

Response from the owner:Hi Katherine! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Newmarket first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Susan Nguyen

I really enjoyed my experience receiving training for First Aid / CPR . Our trainer, John Devlin was very informative, clear in his execution, sharing his vast knowledge and personal experience to enhance the training material.
He shared many stories he’s encountered over the years which made the training more engaging, interesting and fun! I couldn’t have asked for a better training or trainer. Not sure how much John gets compensated, however I believe with the 110% effort he brings to the classroom, he deserves a raise! 🙂 all in all, I’d suggest you schedule your next certification for first aid with them. Thank you John for making my day so much fun and informative!

Response from the owner:Hi Susan! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you at our North York first aid training facility, someone who could potentially save a life in the future. It’s amazing to hear how great of an experience you had with John as your instructor. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you soon for recertification. Stay safe!

goti kaushal

Thank you Hosam Abo for traing us today. You r great:))

Response from the owner:Goti, thanks for leaving your fantastic review! We’re very happy that you had an enjoyable course at our Nepean first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Yinka Adeleye

I wanted to recognize and thank the facilitator Ali for Standard First Aid CPR / AED level C course. He was knowledgeable, funny and made this session enjoyable. Ali was accommodating, helpful with questions. He also was very articulate with the subject matter for the final test. The practice of Technique was handy and very useful.
He always made the class very comfortable for our duties as First Aiders.
Thank you Coast 2Coast and Ali.
I will absolutely recommend this class.

Response from the owner:Yinka, thanks for leaving your fantastic review and recommendation! We’re very happy that you had an enjoyable course at our North York first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for Standard First Aid & CPR/AED Level C recertification. Stay safe!

Yu Ning

Julia is my instructor during last Sunday First Aid class in Edmonton, she is funny, her speech not fast but not slow either, easily remember, lots of practice, never get bored, my classmates and I love this class, Julia did a great job.

Response from the owner:Hi Yu! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

ML 559

Saika was absolutely wonderful. Extremely knowledgeable, passionate and easy to listen to. Would take the class again just to hang out with Saika. Im extremely confident in my ability to act in an emergency situation after working with her

Response from the owner:ML, thanks for leaving your fantastic review! We’re very happy that you had an enjoyable course at our Calgary first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Aayush Bandhu

I highly recommend this First Aid training course. My trainer was Saika Rafiique, and she was absolutely fantastic.
Saika was incredibly professional yet very humble and approachable throughout the two days. She trained us thoroughly, ensuring everyone understood not just the “how,” but also the “why” behind the procedures. Her patience was remarkable; she took the time to answer every question clearly and made the intensive learning experience engaging and comfortable for everyone in the room.
If you have the opportunity to take a course led by Saika, do not hesitate—you will be trained well.

Response from the owner:Hi Aayush! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We’re glad that you learned a lot and we hope you left feeling confident in your life-saving skills. See you at our Calgary first aid training facility soon for recertification! Stay safe.

Jarrett Grunau

Saika has great knowledge about the course and is passionate about teaching others her skills and knowledge! I feel confident again to help others in need!

Response from the owner:Hi Jarrett! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Calgary first aid training facility again in the near future for recertification. Stay safe!

Ashley Tambos

I had the pleasure of taking a First Aid and CPR course with Kia, and it was an outstanding experience. He made the course engaging, clear, and easy to follow, breaking down complex concepts into practical, understandable steps. I highly recommend Kia to anyone looking for a knowledgeable and supportive instructor!

Response from the owner:Hi Ashley! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course at our Newmarket first aid and CPR training facility! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you again in the near future for recertification. Stay safe!

Sean Farrell

Kia made the learning much more enjoyable. He was very engaging and easy to talk to. Thanks Kia

Response from the owner:Hi Sean! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Newmarket first aid training facility soon for recertification. Stay safe!

Ricardo Leon

Exceptional Training with an Outstanding Instructor!

I recently completed my CPR and First Aid certification with Coast to Coast, and I cannot recommend this training highly enough. The entire experience, from registration to certification, was professional and extremely well-organized.

A huge part of this success was our instructor, Tatiana Briceno. Tatiana is truly an exceptional educator. She brought a high level of expertise, passion, and clarity to the material, making complex procedures easy to understand and remember. Her teaching style was engaging—she seamlessly blended theory with hands-on practice, giving everyone the confidence to perform the skills under pressure.

Tatiana created a very supportive and interactive learning environment. She was patient, answered every question thoroughly, and made sure everyone felt comfortable with the practical scenarios. This wasn’t just a mandatory course; it was a genuinely valuable learning experience.

If you are looking for high-quality, practical, and confidence-boosting First Aid and CPR training, choose Coast to Coast, and specifically ask for Tatiana Briceno! Five stars!

Response from the owner:Hi Ricardo! We strive to offer the best experience possible, and that is why your review is very important to us! It’s great to know that you found the entire process well-organized, and that you left your training feeling confident in these valuable life-saving skills. We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our London first aid and CPR training facility soon for recertification. Stay safe!

Saja Megdad

Thank you Andrea, you have been amazing and all the information and skills you have given us have been professionally and seamlessly done.

Response from the owner:Hi Saja! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Hamilton first aid training facility again in the near future for recertification. Stay safe!

Samar Elhayek

Tatiana is an outstanding first aid instructor. She explains everything clearly, keeps the class engaging, and makes sure everyone feels confident with the skills. Highly recommended!

Response from the owner:Hi Samar! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London first aid training facility again in the near future for recertification. Stay safe!

Alex Akelian

Response from the owner:Hi Alex! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Richmond Hill first aid training facility again in the near future for recertification. Stay safe!

Uzi Jatt

Selina is a Great Instructor

Response from the owner:Hi Uzi! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Scarborough CPR training facility again in the near future for recertification. Stay safe!

Naveen Thomas

Response from the owner:Thanks for your amazing review, Naveen! We hope you had a great training experience. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you at our Scarborough first aid training facility soon for recertification! Stay safe.

Saboor A

I had the pleasure of training with Selina Rawe for my CPR certification, and I couldn’t recommend her more! She was extremely knowledgeable, patient, and supportive throughout the course. Selina made complex concepts easy to understand and created a comfortable learning environment where I felt confident practicing the skills. Thanks to her guidance, I successfully obtained my official Red Cross CPR certificate. If you’re looking for an instructor who is professional, approachable, and truly cares about her students’ success, Selina is the one!

Response from the owner:Hi Saboor! We strive to offer the best training experience possible, and that is why your review is very important to us! It’s amazing to hear how positive of an experience you had with Selina as your instructor. Our goal is for our students to leave their training feeling confident in their life-saving skills. Thanks for choosing Coast2Coast. We’re so glad we were able to train you in CPR, someone who could potentially save a life in the future. We hope to see you soon for recertification. Stay safe!

Subin Kuriakose

Had a wonderful class with selina rawe . Great tutor .

Response from the owner:Hi Subin! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Arjun A

Response from the owner:Hi Arjun! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Scarborough CPR training facility soon for recertification! Stay safe.

Unni Krishnan

Selina rawe was a great instructor. Very highly recommended

Response from the owner:Unni, thanks for leaving your fantastic review and recommendation! We’re very happy that you had an enjoyable course at our Scarborough first aid training facility. Anyone can be a hero and now you’re ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Shoib Alakozai

Thank you Selena for the thorough review for myself and others. Very knowledgeable and easy to learn from speaking for myself and others great teach.

Response from the owner:Hey Shoib! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Scarborough first aid training facility again in the near future for recertification. Stay safe!

Dani Mills

Great course!

Response from the owner:Hi Dani! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Brampton first aid training facility soon for recertification! Stay safe.

Akshat Parikh

Dimitrih LaFleur was the perfect instructor for this course. He kept the class very engaged and at no point did I lose interest. He is very knowledgeable and an expert at what he does.

Response from the owner:Hi Akshat! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Brampton first aid and CPR training facility again in the near future for recertification. Stay safe!