Attendance and Refund Policies and Procedures

First Aid and CPR/AED Programs

COVID-19 Vaccination Requirements:

Proof of Vaccination

According to the Ontario Ministry of Health, some of our training facilities may require proof that students are fully vaccinated before entering courses that take place at rental meeting spaces (conference rooms, studios, etc.). You may show proof via the “Verify Ontario” app. This app will provide a scannable QR code confirming you are vaccinated. If you are exempt, please check with health officials to confirm you may attend this course. Proof of Vaccination only applies to certain training facilities. ONLY if you are taking a course in one of the following locations, this policy applies to you:

Hamilton

Upon arrival, staff will check students ID (ensure you carry government issued photo ID such as drivers’ license) and proof vaccination. If the student fails to satisfy the requirement, the staff will not admit the student to the class for training.

According to Regulation 364/20 and the Ministry’s guidance, medical exemptions allow the student to attend the training without proof of full vaccination, however the student must provide a valid medical note stating the medical exemption. For a medical note to be valid, the note must:

Include the name of the person in the written documentation, matching the identification provided
Include the physician or registered nurse’s full name and qualifications in the extended class’s information
Clearly state that there is a medical reason for the individual not to be fully vaccinated against COVID-19
State the effective time-period for the medical reason

Attendance Policy:

Public Training

If you fail to show up or miss your class for any reason, you will not be eligible for any refund or compensation, and you will have to sign up for a new course.

Private Training

For private courses, a minimum number of eight participants is required for training
If any of the participants fail to show up or miss their class for any reason, there will not be any refunds or credits issued, and you will be charged the amount confirmed in your original invoice

Late Policy:

According to Canadian Red Cross guidelines, our instructors will not admit any student who has arrived at the course later than 20 minutes for any reason. This is strictly enforced. Please make sure you are on time for your class. If you are more than 20 minutes late for class & miss your class, you will not be eligible for any refund or compensation and you will have to sign up for a new course.

Cancellation/Rescheduling Policy:

Public Training (First Aid/CPR/BLS/Airway Management & Oxygen Therapy)

If a client wishes to cancel, reschedule or make any changes to his/her course level prior to 48 hours of the scheduled class, an admin fee of $35 (+tax) will be applied
Any request for cancellation, changes or switches made within 48 hours of a course are not allowed, and no refunds will be applicable
Please note that rescheduling is subject to course availability
Cancellation/Rescheduling policy for Professional Responder and Instructor Development courses can be found below
Any optional upgrades purchased are non-refundable

Private Training

If a client wishes to cancel, reschedule or make any changes to their group training, they would need to contact our office at least 7 business days prior to the scheduled in-class training
Any request for cancellation, changes, or rescheduling made within 7 business days of the course is not allowed, and no refunds will be applicable
Please note that rescheduling is subject to availability

Professional Responder Training

If a client wishes to cancel, reschedule or make any changes to his/her course level prior to one week of the scheduled class, an admin fee of $150 (+tax) will be applied
Any request for cancellation, changes or switches made within one week of a course are not allowed, and no refunds will be applicable
Please note that rescheduling is subject to course availability

Firefighting Job Assistance (Resume/Cover Letter/Interview Services):

Firefighting Job Assistance Services are provided by our Firefighter Recruitment Expert – Your personal information will be shared with them to provide you access to the service(s) you purchased
No refund will be provided once your personal information is sent to our Firefighting Job Assistance service provider

Instructor Development Training:

No refund will be provided for cancellations made less than seven(7) days in advance, or in case of no-show
A cancellation fee of $100+HST per person aplies for cancellations made seven (7) or more days in advance

Security Training

Security Training is non-refundable
Security Training is provided through our Ministry-approved training partner – Your personal information will be shared with this training partner to provide you access to your course

Online Only Training

Online Only courses include: Pet First Aid, WHMIS, First Aid for Opioid Poisoning, and Psychological First Aid.

Online Only training courses are non-refundable
Students who purchase Only Only Training courses will be sent access via email within 24 hours of registration – if you have not received access to your online training, please contact us

Course Policies:

Coast2Coast First Aid and Aquatics reserves the right to change, cancel or relocate the course. If any courses or training are cancelled or relocated, students will be notified at least 48 hours prior to the scheduled course date.

Recertification Program:

In order for you to be able to attend and complete your Recertification course, the following conditions must be met or you will be asked to leave the class:
You must provide your current VALID (not expired) certificate to the instructor on the day of the course
Your current certificate must be issued by the Canadian Red Cross. It does not matter if the original course was taken with Coast2coast, as long as it was issued by Canadian Red Cross
Condition for Standard First Aid & CPR Recertification Course:
Your current certificate must be from the full, two day training course. If your current certificate says “Recertification,” you do not qualify for this Recertification course (please register for a full course or the online blended course instead)
Condition for CPR Recertification Course:
Unlike Standard First Aid, you can recertify your CPR/AED-C Recertification as many times as you’d like
Condition for Emergency First Aid & CPR Recertification Course:
Emergency First Aid & CPR-C can only be recertified in Alberta

No REFUNDS will be issued to anyone who registers and fails to qualify for these courses.

Examinations:

All in-person safety training courses include a multiple-choice exam. Please review the following guidelines regarding examinations:

Exams are completed digitally through the Coast2Coast First Aid Assessment Application
When completing an exam through the Coast2Coast First Aid Assessment Application, students must use the same email address they provided Coast2Coast when registering for their course
Students must receive a 75% or higher to pass their course
If the student fails their exam, they will be required to pay $19.99 to retake the exam – certificates cannot be issued unless the student successfully completes the entire course (in-class portion, online portion (if applicable), and examination)
Payments can be made via PayPal, Credit Card, or Debit Card

Study Guide Course Preparation Upgrade:

Study Guides are non-refundable
Study Guides will be sent as a link via email within 24 hours of registration – if you have not received access to your study guide, please contact us.
The Study Guide, including all questions, answers, and supplemental materials, are the exclusive property of Coast2Coast First Aid & Aquatics Inc. These materials are protected by copyright laws and may not be copied, shared, distributed, or reproduced in any form without the express written permission of Coast2Coast First Aid & Aquatics Inc.
The purchase or access to the Study Guide is granted solely to the individual who registered for the course. These materials are for personal use only and are non-transferable. You may not share, forward, or otherwise distribute the content to any other person, whether they are enrolled in a Coast2Coast First Aid & Aquatics Inc. course or not.
Any unauthorized use, distribution, or reproduction of the Study Guide will result in immediate revocation of access to these materials. Coast2Coast First Aid & Aquatics Inc. reserves the right to take legal action against any individual or entity found violating these terms.
Study Guide access expires after 90 days

Online First Aid & CPR/AED Program Upgrade:

Students who have successfully completed the Online First Aid and CPR/AED programs with Coast2Coast First Aid and Aquatics Inc. are eligible to upgrade into our Blended Learning program. This upgrade allows the participants to attend the in-class portion of the Blended Learning program. The students are not required to complete the Online portion of the Blended Learning a second time.

Eligibility Criteria:
The upgrade must happen within 60 days of registering for the Online First Aid and CPR/AED course.

Incentive for Upgrade:
We like to encourage our participants to complete their in-class training as well as online. After all, it is important for the learning experience of the students to go through the skills with our expert, certified instructors and practice with our highly developed training equipment. There are two incentive periods:

Golden Period
If the participant chooses to upgrade into the Blended Learning Program within 30 days of registration, the entire fee paid for Online First Aid & CPR/AED course will be used as a credit towards the new course.

Silver Period:
If the participant chooses to upgrade into the Blended Learning Program After 30 – 60 days of the original online course registration, fifty percent of the fee paid for the Online First Aid & CPR/AED course will be used as a credit towards the new course.

Physical Activity Disclaimer:

Your health and safety is important. Please inform your instructor at the beginning of the course if you answer YES to any of these questions or if you have any other concerns regarding your health:

Has a doctor ever told you that you have heart trouble/high blood pressure?
Do you have any bone/joint problems that may become worse by activity?
Do you have any medical problems or are you taking any medication that may affect you?
Do you have any disabilities that may make it difficult to perform hands-on activities, kneel, or walk up or down stairs? If so, please contact our head office as soon as possible by replying to this email or calling our toll-free number: 866-291-9121.

For most individuals, the physical activity involved in the course should not pose a threat to their health. A small number of individuals may find the physical skill demonstrations required by the Canadian Red Cross strenuous. If you have a history of heart attack, heart conditions, respiratory problems, physical disabilities, are pregnant, or have muscle, bone, or joint injuries, we strongly recommend that you do not participate in the skills portion of the course until you consult a physician. If you are unsure as to whether or not you should participate in your scheduled course, please call us directly. If you wish to remain in the course but cannot physically perform all of the skills required by the Canadian Red Cross you will receive a participation card.

Notice of Photography:

By registering and attending this training on the date chosen by the customer, the customer grants Coast2Coast First Aid & Aquatics Inc, and it’s authorized representatives, permission to photograph them. (Photos/images taken at this event may be used to promote similar Coast2Coast First Aid & Aquatics Inc events and trainings in the future, highlight the event and exhibit the capabilities, products and/or services of Coast2Coast First Aid & Aquatics Inc.)

Email & Text Opt-In:

By registering for a safety training course with Coast2Coast First Aid & Aquatics Inc., you opt-in to receive email and text correspondence. You may opt-out at any time by replying, “STOP”

Personal Data:

Click here to learn more.

Coast2Coast Safety Shop/Supplies:

Shipping and Tracking:

Your products will be shipped within 1 to 2 business days of your order date. To us, shipping is not just creating a packing slip and sending off with the courier. We will ensure the product that is sent to you is fully tested and passes our final inspections. Once, all done, we will ship the product to you using the services that will get the order to your specified address faster.

Once the order is shipped, we will update your order with a Tracking ID and from that point forward you can track the shipping of the item by simply logging into your account.

Depending on your region and the shipping method you have chosen (Standard, Express) the shipping time may vary. Standard shipping normally takes an average of 4-6 days while with Express shipping, you will get your product in just 2-4 days, how amazing is that.

Returns Procedure:

Returns are accepted within the first 30 days of your purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

*Please note, that the following items will not be accepted for returns and are considered final sales:

Personal Protective Equipment (Gloves, Masks, Gowns and, Face Shield)

Disinfectants

Non-contact Thermometers

To complete your return, send us a brief description along with pictures of what went wrong. The description needs to simply explain to us what the problem is with our product, so we can fix it for future orders or provide you with tips on how to fix the issue yourself. Once submitted allow us two business days to process and investigate the matter and we will get in touch with you with return instructions along with the return labels. We will process the refund to you, once we receive the product and confirm the health of the equipment received.

There are certain situations where only partial or no refunds are granted (if applicable)

– Obvious signs of use

– Any plans that have been provided to the customer along with the purchase.

– Any item not in its original condition is damaged or missing parts for reasons not due to our error

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days depending on the type of card you have used (Amex, VISA, Mastercard, etc.)

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at contact@c2cfirstaidaquatics.com

Sale items:

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges:

Exchanges are not applicable. If there’s an issue (wrong/defective) with your order, send us a brief description along with pictures of what went wrong. The description needs to simply explain to us what the problem is with our product, so we can fix it for future orders. Once submitted allow us two business days to process and investigate the matter and we will get in touch with you with return instructions along with the return labels. Once we complete the return process, we will send you a replacement order.

Return Shipping:

If you are shipping us a returned product, ensure to follow our instructions carefully. We will provide the address and details. If the item is faulty/ defective, we will provide you with a paid shipping label, otherwise, you are responsible for shipping costs of the product.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

Some of Our Happy Clients

Testimonials!

Excellent

Coast2Coast First Aid & Aquatics

Based on 18900 reviews

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Victoria C

Prabh was great. We used this company for our group cpr training at our workplace. She was very patient and made learning fun!

Jean Christle Pineda

Andrea T. was an amazing instructor. She made the Red Cross training both fun and insightful, and we learned a lot. Her teaching style was engaging, clear, and very effective. Overall, it was a great and valuable training experience.

Naresh Naresh

Our Staff was recently trained by Andrea T. (103498446)
She was absolutely fantastic, best first aid trainer we've had. She made learning fun and interactive. Listened and answered all our questions. Andrea certainly has a passion for what she does. We need more like her. 💯

Sansan AP

Thank you so much to Andrea T. who conducted the training for our First Aid. She is amazing, knowledgable and we had a lot of fun during the training.

Raphael Candello

The course was great, and Selina Rawe’s presentation made it even better. Her sense of humor and dynamic style made the course fly by.

Response from the owner:Hi Raphael! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Oakville first aid and CPR training facility again in the near future for recertification. Stay safe!

Erika Candello

I really enjoyed this course. Selina Rawe teaches very well, her explanations are clear, easy to follow, and the class felt really dynamic. She’s also kind, friendly, and funny, which made the whole experience even better. I didn’t even notice the time passing. I definitely recommend her.

Response from the owner:Erika, thanks for leaving your fantastic review and recommendation! We're very happy that you had an enjoyable course at our Oakville first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! We can't wait to see you again for recertification. Stay safe!

Jessica Peng

I had a fulfilling and enjoyable day in Selina Rawe’s first aid class. She is humorous and optimistic, and her explanations were very detailed. I hope I’ll have the chance to see her again when I renew the course next time!

Response from the owner:Hi Jessica! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our Oakville first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. Looking forward to seeing you again for recertification! Stay safe.

DJ P

Tatiana Briceno is a great instructor! Explains everything very well and amazing attitude!

Response from the owner:Hey DJ! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our London first aid training facility soon for recertification. Stay safe!

Nellie Nellz

I had a great experience completing the Standard First Aid and CPR/AED training course. The instructor Dimitrih LaFleur was highly knowledgeable and demonstrated a strong understanding of all concepts, techniques, and proper procedures and protocols. He engaged with the class throughout the session, explained material clearly, and encouraged participation. He was respectful, approachable, and kept the energy light, which made the learning environment comfortable and enjoyable. I feel confident in the skills I learned and would highly recommend this course.

Response from the owner:Hi Nellie! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you in Standard First Aid and CPR/AED, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Brampton first aid training facility soon for recertification. Stay safe!

riana mohammed-maharaj

Dimitrih did an excellent job and went through everything in detail while making the class fun and engaging.

Response from the owner:Hi Riana! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Dimitrih as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Brampton first aid training facility soon for your next course. Stay safe!

Andrea is amazing teacher. She is upbeat, and made the day fly by. Strongly recommend Coast2Coast( red cross certificate providers).

Response from the owner:Hi JJ! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great training course with Andrea as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Hamilton first aid training facility soon for your next course. Stay safe!

Talha Khan

Completed my CPR & Standard First Aid training with Selina Rawe. She was extremely knowledgeable in all aspects of the course given her wide range of experience as a professional. Her humour and fun personality only added to the experience. Would definitely recommend her as an instructor.

Response from the owner:Hi Talha! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great Standard First Aid and CPR training course with Selina as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Oakville first aid training facility soon for your next course. Stay safe!

Nyoka Gallimore

Dimitrih is an excellent teacher, expert in explanations.

Response from the owner:Hi Nyoka! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Brampton first aid training facility soon for recertification! Stay safe.

Xi Xiaoqing

Great trainer,

Response from the owner:Hi Xi! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Oakville first aid training facility soon for recertification! Stay safe.

Divya Jose

Response from the owner:Hi Divya! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Kitchener first aid training facility soon for recertification! Stay safe.

Davvy S

Teresa Kwoon was an excellent instructor who was very knowledgeable and kept the class engaging the entire time.
I really enjoyed the course and practical training.

Response from the owner:Hi Davvy! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Richmond Hill first aid training facility soon for recertification! Stay safe.

Margaret Cereghini

Our instructor, Tatiana, was excellent. She was informative, helpful and very supportive of the attendees. Tatiana was open to discussion and made the day flow smoothly. I highly recommend this course.

Response from the owner:Hi Margaret! Your review and recommendation are greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London first aid training facility again in the near future for recertification. Stay safe!

Carrie Coe

Response from the owner:Hey Carrie! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Calgary first aid training facility again in the near future for recertification. Stay safe!

Tyra Magnuson

The instructor for my cohort was Saika Rafique. She was really passionate about the course and very thorough, making sure that we know exactly how to respond in an emergency

Response from the owner:Hi Tyra! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Calgary first aid and CPR training facility soon for recertification. Stay safe!

michelle chio

Ms. Saika was a good instructor and was able to demonstrate techniques on how to do first aid during emergencies.

Response from the owner:Hi Michelle! Thank you so much for your lovely review. We're absolutely thrilled that you had such a great training course with Saika as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Calgary first aid training facility soon for your next course. Stay safe!

Jared Jontz

Saika was a great instructor, I feel prepared to handle any first aid emergency after spending a day with her.

Response from the owner:Jared, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Calgary first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Manish Prajapati

Joyal fernandez is excellent in trainer for the CPR and first aid training.👍

Response from the owner:Manish, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Kitchener first aid and CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

MANDEEP KAUR

It was great experience with Joyal. He is such a talented and knowledgeable instructor. Thank you so much for sharing your knowledge and personal experiences with us.

Response from the owner:Hey Mandeep! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Kitchener first aid training facility again in the near future for recertification. Stay safe!

Annie M

Great training! Instructor Joyal Fernandez was very patient and helpful! Great experience.

Response from the owner:Hi Annie! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Kitchener CPR training facility soon for recertification. Stay safe!

Dweep Rawal

I recently completed my First Aid and CPR training at this institute, and I had a great experience. The trainer, Joyal, was extremely knowledgeable, patient, and made the sessions engaging and easy to understand. The practical demonstrations were very clear, and I feel confident in applying what I learned in real-life situations. Overall, a highly professional institute with excellent training – highly recommended!

Response from the owner:Hi Dweep! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great training course with Joyal as your instructor. We aim to provide the best learning experience possible and we're so glad that you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! Hope to see you at our Kitchener first aid and CPR training facility soon for your next course. Stay safe!

JASHANPREET KAUR

Thank You Walaa for today’s CPR course and you were so kind.

Response from the owner:Hi Jashanpreet! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our Mississauga CPR training facility soon for recertification! Stay safe.

Oloruntoba oladipupo

Response from the owner:Hi Oloruntoba! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our London first aid training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Riyaben Patel

Azra is very nice teacher

Response from the owner:Riyaben, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Scarborough first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Neha Mis

It was a very good experience, the instructor explained it very well and with fun.
My Instructor was very nice kind person name is
Teresa Kawoon

Response from the owner:Hi Neha! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Richmond Hill first aid training facility again in the near future for recertification. Stay safe!

Taya Ostrowalker

Response from the owner:Hey Taya! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London CPR training facility again in the near future for recertification. Stay safe!

Lanita H

Coast2Coast First Aid/CPR- Ezz

Response from the owner:Hi Lanita! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our London first aid and CPR training facility soon for recertification. Stay safe!

Mayur Dodiya

Walaa is a very good instructor

Response from the owner:Hi Mayur! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our Mississauga first aid training facility soon for recertification. Stay safe!

Leyla Kaboglu

I took the Standard First Aid & CPR course today and had a great experience. The instructor, Walaa, was excellent—very knowledgeable, patient, and clear in explaining everything. She made the material easy to understand and kept the class engaging and well-organized.
Walaa created a comfortable learning environment, encouraged questions, and made sure everyone felt confident with the skills by the end of the course. The hands-on practice was especially helpful, and the time flew by.
I would definitely recommend this course and Walaa as an instructor to anyone needing First Aid & CPR training. Thank you for a great class! I will definitely come back for future certifications! 🙂

Response from the owner:Hi Leyla! Thank you so much for your lovely review and recommendation. We're absolutely thrilled that you had such a great Standard First Aid and CPR training course with Walaa as your instructor. We aim to provide the best learning experience possible and hope you left feeling confident in your life-saving skills! If you have any questions regarding the course, please do not hesitate to contact us! We look forward to seeing you at our Mississauga first aid training facility in three years for your next course. Stay safe!

Lisa Vanhee

Ezz, First Aid and CPR level C

Response from the owner:Hi Lisa! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent course at our London first aid and CPR training facility. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.

Preschool1

Ezz. First aid CPR level C

Response from the owner:Thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our London first aid and CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Mandeep Kaur

Today I completed my training in coast2coast first aid training. And my instructor was walaa, she is very good and talented. My experience with her was nice, she explained everything in an easy way. And I got my certification of standard first aid and CPR level C. Thanks walaa

Response from the owner:Hi Mandeep! Your review is greatly appreciated. We’re glad you took action and completed a Standard First Aid and CPR/AED Level C course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Mississauga first aid training facility again in the near future for recertification. Stay safe!

Melissa Fadden

Great job. Very informative.

Response from the owner:Hi Melissa! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London CPR training facility again in the near future for recertification. Stay safe!

Nicole Abarca

GREAT COURSE ! I absolutely enjoyed my in class part of it my instructor penny made it very informative and at the same time enjoyable! And I have already recommended this course to a friend thanks again ! 👍🏽😃

Response from the owner:Hi Nicole! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you again, someone who could potentially save a life in the future. Thanks for continuing to choose Coast2Coast to learn life-saving skills. We hope to see you at our Burlington first aid training facility soon for recertification. Stay safe!

Junior Aka

Wonderful Teacher Mr Ezz

Response from the owner:Hi Junior! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our London CPR training facility soon for recertification. Stay safe!

Tanya Moore

Very thorough course thank you

Response from the owner:Tanya, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our London CPR training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Haley VanEvery

Very informative & interactive& inclusive!

Response from the owner:Hi Haley! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our London CPR training facility again in the near future for recertification. Stay safe!

Katie Murphy

Coast2Coast First Aid/CPR Ezz

Response from the owner:Hi Katie! We strive to offer the best training experience possible, and that is why your review is very important to us! We’re so glad we were able to train you, someone who could potentially save a life in the future. Thanks for choosing Coast2Coast to learn life-saving skills. We hope to see you at our London first aid and CPR training facility soon for recertification. Stay safe!

Lauren Baldwin

Response from the owner:Thanks for your amazing review, Lauren! We hope you had a great training experience at our London first aid training facility. If you have any questions about the information that you learned, please do not hesitate to reach out! Our team would be happy to clarify any skills you’ve learned. See you soon for recertification! Stay safe.

Amy

Ezz was very informative

Response from the owner:Hi Amy! We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you at our London CPR training facility soon for recertification! Stay safe.

Briley Knight

Very thorough and complete course. Many bits of extra information which was great!

Response from the owner:Briley, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our London first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Mike Mezei

Response from the owner:Mike, thanks for leaving your fantastic review! We're very happy that you had an enjoyable course at our Burlington first aid training facility. Anyone can be a hero and now you're ready to save a life since you have completed a safety training course with us! Hope to see you again for recertification. Stay safe!

Mehmoona Mirza

Response from the owner:Hi Mehmoona! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Hamilton first aid training facility again in the near future for recertification. Stay safe!

Nicole Garcia

Such a good group and an amazing teacher!

Response from the owner:Hi Nicole! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Burlington first aid training facility again in the near future for recertification. Stay safe!

Stjepan Stepanic

Walaa helped my standard first aid and cpr/aed course be very clear and understanding and helped me fully understand first aid techniques with confidence.

Response from the owner:Hi Stjepan! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Mississauga first aid training facility again in the near future for recertification. Stay safe!

Gabriella

My instructor was Teresa Kwoon. She helped really reinstate all the concepts I learned during the online portion of the course. My training with her was very fun, but also amazing in terms of relearning and practicing topics verbally, visually, and practically. Overall, a 10/10 experience.

Response from the owner:Hey Gabriella! Your review is greatly appreciated. We’re glad you took action and completed a safety course! You never know when an emergency will occur, whether that’s at home, at work or while you’re out shopping. Thank you for choosing Coast2Coast! We certainly hope to see you at our Richmond Hill first aid training facility again in the near future for recertification. Stay safe!